- Boston Properties (Boston, MA)
- …manage operational functions at the Concierge Desk of Prudential Center. Enhance the customer experience , increase productivity at the Concierge Desk and promote ... required. + A minimum of 2-4 years of previous customer facing experience required. + A minimum...This position reports directly to the Prudential Center Marketing Manager , who offers guidance and support, collaborates on goal-setting… more
- Chewy (Boston, MA)
- …Join our team at Chewy as a Program Manager focused on enhancing the customer returns experience . As a Program Manager reporting directly to the Director ... satisfaction, contribute to the bottom line, and significantly impact Chewy's customer experience strategy. **What You'll Do:** + Develop an understanding… more
- Cornerstone onDemand (Boston, MA)
- …** + Bachelor's Degree, or equivalent experience required. + Minimum of 6 years' experience in a customer support manager role. + Experience managing ... **Job Title: Senior Manager , Global Customer Support** **Job Description:**...managing high performing teams in fast-paced environments. The Senior Manager must have profound knowledge and experience … more
- Sodexo (Cambridge, MA)
- …the supervision of the team with a **focus on excellent customer experience ** . The **Cafe Operations Manager ** supports all facets of daily hospitality ... Corporate Services i** s looking for a **Cafe Operations Manager ** to join our team at one of our...services. the best qualified candidate will have excellent mentoring experience and a focus on new ideas to enhance… more
- Amazon (Boston, MA)
- …releases for feature launches. This position requires that you interact with Product Manager , Customer Experience , other Technical Program Managers and ... with rich personalized information and experiences, eager for further customer action by voice or touch. Amazon is looking...Alexa and Echo Devices? Our team created the Out-of-Box experience for Echo devices, cool features like live view… more
- Wilson Language Training (Boston, MA)
- Technical Project Manager **Department:** Customer Experience **Location:** For nearly three decades, Wilson Language Training- (WLT) has been dedicated to ... duties as assigned. **Minimum Requirements** **Skills** : + Proven experience as a Project Manager and understanding...: + Proven experience as a Project Manager and understanding of Agile project management methodology. +… more
- Sanofi Group (Boston, MA)
- …CEMs will act as an "account orchestrator" to provide a more cohesive customer experience and ultimately improve patient outcomes by leveraging cross-functional ... **Job Title: Customer Engagement Manager ** **_(Grade will vary...assigned territory. Primary objective is to drive industry leading customer value. **_About you_** **Work Experience :** +… more
- Wolters Kluwer (Boston, MA)
- …licensing onboarding process is executed effectively along with providing an excellent customer experience . + Work closely with customers to onboard their ... **Project Manager ( Customer Success Specialist) - Remote...** Experience ** : **3 years** of project management experience plus 1-2 years of consultative customer … more
- Aaron's Inc (Nashua, NH)
- …goal of achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help ... of job functions at the direction of the General Manager . **Skills for Success** Customer Account Managers...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- DataRobot (Boston, MA)
- …50, rely on DataRobot to drive greater impact and value from AI. The Customer Success Manager is a polished communicator, technically astute, with outstanding ... combines an open platform, deep expertise and broad use-case experience to improve how organizations run, grow and optimize...every business into an AI Driven Enterprise, and the Customer Success Manager is the pivotal role… more
- Confluent (Boston, MA)
- …a rapidly growing company with offices worldwide, we are looking for a passionate Customer Marketing Manager to join our Reference and Advocacy team of ... rapidly growing company, we are looking for a passionate Customer Marketing Manager to join our Reference...experience in marketing, with 3+ years focused on customer marketing or customer advocacy role and… more
- SHI (Boston, MA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately...degree or equivalent + Minimum of 7 years of experience in Customer Success or Field Sales,… more
- Marriott (Boston, MA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- Staples (Framingham, MA)
- … customer data and insights to develop plans that deliver a cohesive customer experience across touchpoints including sales, email, digital media and site. ... so that the Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing and driving coordinated marketing… more
- Wolters Kluwer (Boston, MA)
- …and mentor teammates in their growth and development. You will report to the Manager , Customer Success. The territory will be clients in the Midwest. ... play a lead role in managing and driving our customer 's product utilization across the Clinical Effectiveness (CE) product.... ** Experience :** 4+ years direct healthcare provider experience , preferably in a project manager or… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for driving customer ... escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in...years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise… more
- Amazon (Boston, MA)
- Description The AWS Healthcare & Life Sciences marketing team is seeking a customer and events marketing manager to spearhead the development and execution of ... or at the intersection of tech and HCLS Preferred Qualifications - Experience using customer research, hard data and metrics to back up assumptions, generate… more
- Restaurant Depot (Andover, MA)
- Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing ... Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience . +… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in...years of customer engagement and account management experience in a SaaS solutions company and/or an enterprise… more
- Randstad US (Danvers, MA)
- customer service account manager . + danvers...+ SL Dynamics + Multi-tasking + Decision Making + Customer support Qualifications + Years of experience : ... communicator ready to thrive in a fast-paced environment? Our client seeks a Customer Service Account Manager to handle inquiries, process orders, and support… more