- American Honda Motor Co Inc (Marysville, OH)
- …creation. This will include market sizing, financial simulation and research. Customer Experience :The Customer Experience ( CX ) division is working ... Marketing and Customer Experience Co-op/Intern- Fall 2024This job...systems, traveling to suppliers or serving as a project manager ! In addition to the full-time associate work that… more
- Fidelity TalentSource LLC (Boston, MA)
- …Purpose of Your Role\u200B\u00A0This role mainly manages the daily functioning of the customer experience research specifically the NPS and CSAT programs. These ... communication and influencing skills. The Skills You BringManaging a CX program and identifying actionable insights that can have...insights that can have a meaningful impact on the customer experience and business metrics, such as… more
- Stellantis Financial (Houston, TX)
- …team and culture and contribute to our core mission which is enhancing our customer 's experience . Position Summary: Our Customer Contact Analyst/WFM is ... and staffing summaries to guide decision-making. Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system… more
- American Honda Motor Co Inc (Torrance, CA)
- … satisfaction and creating promoters around digital purchasing. We will transform the customer experience across all channels and improve associate & dealer ... our team to Bring the Future!Job PurposeThe Digital Purchase Experience Value Stream is working to build customer...into user stories and story acceptance criteria.* Partner with CX Leadership/Value Stream Owner and business units to understand… more
- American Honda Motor Co Inc (Torrance, CA)
- …analytics, media, SEO/SEM, etc. a plus)Understanding of UX/UI design principles, customer psychology/behavior Strong project management skills, with experience ... team membersContinuously improved website UX, speed and performanceSuccessful completion of Customer Service Experience and ISD Theme Sheet planning… more
- Gilbane Building Company (Raleigh, NC)
- …representative on a regular basis to understand expectations and ensure customer satisfaction Qualifications EXPERIENCE /EDUCATION BS OR MS degree in ... MEP Manager - Mega Healthcare Job Locations US-WI-Milwaukee -...if you're excited about this role but your past experience doesn't align perfectly with every qualification in the… more
- Russell Tobin & Associates (Framingham, MA)
- …Remote United States - Arizona - Remote Responsibilities: Coordinate visits to customer project sites to investigate and gather energy performance data for existing ... for technical proposals and reports. Develop approaches for project commissioning ( Cx ) and measurement and verification (M&V) of energy savings, in collaboration… more
- SAP (Alpharetta, GA)
- …superior customer experience . As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and develop a team focused ... Partners resources, as well as Customers. The Sales Development Manager manages a team of CX Sales...Generation or Inside Sales environment + Preferably Digital (Remote) Experience , specifically in high volume of customer … more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX ( Customer Experience ) Manager holds a pivotal role in developing ... the Edgewood FCREP companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently identify and manage partners and opportunities to… more
- MetLife (NY)
- …modern, agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key ... Customer Experience Manager City/Cities... Customer Experience Manager City/Cities New York State(s)...value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and… more
- Synchrony (Alpharetta, GA)
- …the needs of our cardholders, program, and partner. The AVP, Venmo Digital Product and CX Manager will play a critical role in the team's success. This person ... comprehensive documentation, and being an expert on the digital customer experience . We are looking for someone...**:** + Bachelor's degree and 3+ years of direct Product/ CX experience , or High School Diploma /… more
- Amazon (Detroit, MI)
- …services you are accountable for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Comcast (Manchester, NH)
- …This role gathers and organizes content, structure, and themes of the Customer Experience and PMO communication portfolio, including: executive presentations, ... to fast-forward your career at Comcast. Job Summary The Manager , CX & PMO Communications, reports into...Journey updates across the division. + Fosters a world-class customer experience by working in collaboration with… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will hire and develop a team...Electrical, Industrial, or related field) - 5+ years of experience designing and supporting robotics systems - 2+ years… more
- Amazon (Seattle, WA)
- …of EE online. We run usability studies, and obsess over the end to end customer experience for Everyday Essentials. We partner with teams across Amazon (Search, ... deliverables. Deep dive and analytical skills: Leading audit for progress on Customer experience improvements leveraging data, dashboards, metrics. Ability to… more
- Walmart (Bentonville, AR)
- … identity. We are seeking a **Senior Manager , Business Strategy - Identity Customer Experience ** for the Customer Digital Identity team. **What you will ... processes, security, scalability, regulatory compliance and best in class customer experience . The customer is...do:** **Develop Customer Identity Experience strategy** + Collaborate within the Identity … more
- Amazon (Seattle, WA)
- …organization is looking for a Senior Product Manager to join the French Customer Experience Team (FRCX). The FRCX product team works across the customer ... a suite of products and programs aimed at improving CX for products delivered at home. To achieve the...stakeholders Preferred Qualifications - Master's degree or equivalent - Experience as a product manager or owner… more
- Amazon (Seattle, WA)
- …experiences and programs for Prime members globally, while raising the bar on our customer experience . The right candidate will be able to deep dive into ... make up the Prime subscription. The WW Prime Member CX and Engagement team's mission is to connect Prime...synthesizing insights from large and complex data sets with customer experience insights to define new product… more
- Waste Connections (Fife, WA)
- …to execute company best practices to align marketing outreach, recruiting efforts, and customer service solutions. The Marketing/ CX Manager will be ... Waste Connections is looking for a talented Marketing/ CX Manager to join the team...existing digital platform analytics and facilitate adjustments to improve customer experience and build a robust future… more
- ServiceNow, Inc. (Atlanta, GA)
- …you work in ServiceNow Digital Technology, you work for them. The Digital Customer Experience (DCX) team creates consumer-grade digital experiences and products ... generation of products & capabilities that will transform our customer & employee experience . Does your resume...this role you have:** + 12 years minimum Product Manager experience required. + Adobe AEM … more
