- Amazon (Dallas, TX)
- …seller performance on two of the most critical trust-building areas of the shopping experience : customer service quality and fulfillment quality ... signals into our Fulfillment Quality Index and Customer Service Quality Index -...needs and trends in the business that impact the customer experience - Work with our policy… more
- Fairview Health Services (Edina, MN)
- …Coordinator ensures processes are in place to support an exceptional customer service experience , high quality therapeutic equipment is available and ... a timely manner + Setting up equipment and delivering quality education + Coordinating equipment data management and analysis...effective claim processing **Qualifications** Required: + 2 years of customer service experience + BLS… more
- Spectrum (Amherst, NY)
- …and consistently support all efforts to simplify and enhance the customer experience . Responsible for providing quality service to customers via phone ... in a manner consistent with Charter's policies, procedures and quality standards. Works under general supervision. MAJOR DUTIES AND...Work Experience and Number of Years Previous customer service representative experience 1… more
- Randstad US (Salem, OH)
- …of experience is required) + Customer Service (5 years of experience is required) + Quality (5 years of experience is required) + Manufacturing ... and Customer Complaint Notification (CCN) activities with input from Sales, Customer Service and Manufacturing groups. + Responsible for selection of special… more
- City of Detroit (Detroit, MI)
- Customer Service Quality Assurance Analyst...and training individuals or groups preferred + 2 years Customer Service Experience + Ability to ... Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4501960) Apply Customer Service Quality Assurance Analyst Salary $31,980.00 -… more
- Robert Half Technology (Wayne, PA)
- …work involving video - Proven knowledge of Review - Customer service experience desired - Experience with quality - Expertise in User Support - ... Foundational knowledge in Troubleshoot Hardware - Training experience - Hands-on experience with ...Previous experience working with Laptop Hardware - Quality experience with English Language - Solid… more
- Dow Jones (Princeton, NJ)
- …+ Handle and track ad hoc requests and additional assignments. + Educate all new Customer Service personnel on the Quality Assurance Program globally. **You ... Have:** + At least one year of experience performing a Quality Analyst role in...for application status updates. Business Area: Dow Jones - Customer Service Job Category: Quality … more
- Veterans Affairs, Veterans Health Administration (El Paso, TX)
- …programs and organizational strategies for identifying opportunities to improve customer service and experience process quality for Primary Care. ... following Competencies for this position: Administrative and Management Attention to Detail Customer Service Decisiveness Problem Solving Experience refers… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Tidelands Health (Myrtle Beach, SC)
- …responsibilities, projects and priorities. - Knowledge and experience with high quality customer service initiatives. - Proven Excellence in ... of services is created and structured in response to customer needs (patient, payer and physician). Develops quality...and marketing functions to achieve established clinical, financial and customer service goals. Oversees the management of… more
- Travelers Insurance Company (Morristown, NJ)
- …Unit Manager or mentor to promptly resolve assigned claim. + Customer Contacts/ Experience : + Delivers consistent service quality throughout the claim ... Basic **What is a Must Have?** + High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required. **What Is in It for… more
- Transportation Security Administration (New Orleans, LA)
- …customer satisfaction goals. Serve as the primary point of contact and manage airport customer service and quality assurance programs. Serve as a liaison ... experience includes applying extensive background knowledge and experience in customer relations and quality.... No additional credit is given for overtime. National Service Experience (ie, volunteer experience ):… more
- New York State Civil Service (New York, NY)
- …years of experience with at least three years overseeing a government program, a customer service team, or quality assurance program in a highly ... HELP No Agency Empire State Development, NYS Title Director, Quality Assurance & Customer Satisfaction, MWBE Occupational...Assurance & Customer Satisfaction) will also manage customer service staff. Duties include managing a… more
- Commonwealth Care Alliance (Boston, MA)
- … service experience , including the development of initiatives to improve customer service quality and ensure compliance with service level ... is a top organizational priority. The VP for Customer Service and Consumer Experience ...and Quality + Member Communications + Consumer Experience Operational functions + Corporate Ombudsman and Service… more
- Carrier (St. Paul, MN)
- …established company guidelines + Minimum travel may be required **ADDITIONAL PREFERENCE** + Previous Customer Quality Experience is a plus + Proficiency in ... the complaint database + Interact with Customer Service , Field Service , Manufacturing, R&D (Design Engineering), and Quality Assurance team, as needed,… more
- Advanced Energy (Wilmington, MA)
- Director, Customer Quality **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, ... of all phases of AE's Medical Business Unit's coordinated response related to customer quality issues and the implementation of operating practices and programs… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …**Location:** IL Oak Brook **Job Type:** Quality **Job Posting Title:** Principal Customer Quality Specialist **About Us:** TreeHouse Foods (NYSE: THS) is a ... **About the Role:** The primary role of the Principal Customer Quality Specialist is to work closely...chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be… more
- Fresenius Medical Center (Coppell, TX)
- …guidelines, including FDA, BOP, OSHA and DOT. Manages organization to meet or exceed all service , customer experience , quality , cost and safety targets ... and process ownership for all aspects of transportation (long-haul thru customer delivery). Develops strategies and oversees the deployment of programs and… more
- Trinity Health (Baker City, OR)
- …is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He or she ... Living by these virtues, we pride ourselves on exceptional service and the highest quality of care....+ High School Diploma or equivalent required + Previous customer service experience required. Healthcare… more
- Walgreens (Canal Winchester, OH)
- …to complete objectives and determining when escalation of issues is necessary. + Experience providing customer service to internal and external customers, ... including meeting quality standards for services, and evaluation of customer satisfaction. + Experience using business analytical skills including… more