- Bob's Discount Furniture (CT)
- The Customer Support Advocate - Provides support to customers... customer 's issue on the first call to increase customer loyalty . As a member of our ... expediting of order, requests for related order documents. The advocate will identify the customer issue and initiate action for repair, replacement return or… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …platforms, telehandlers, utility vehicles and accessories-can be found all over the world.** The Customer Advocate will be involved in many aspects of the ... and advanced concepts to ensure the highest standards of customer assurance. The Customer Advocate ...single point of contract to resolve escalating issues, build loyalty , and increase responsiveness for customer service… more
- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate is a customer -facing role that ensures our small ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Toyota (Alpharetta, GA)
- …"best in class" customer service. + Follow engagement strategy to enhance customer satisfaction and build loyalty to the TFS/LFS or Private Label Brand. ... people beyond what's possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment._ _To save time applying,… more
- Trellix (Columbus, OH)
- …The Senior Customer Success Manager (CSM) is responsible for driving customer loyalty , adoption, and implementation of Trellix Solutions. The CSM must ... the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. **Job Description** **Location** **:** Remote US… more
- Trellix (Columbus, OH)
- …Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty , adoption, and implementation of Trellix Solutions. This dynamic ... the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. **Company Overview:** **Trellix is a global company… more
- Meta (Sunnyvale, CA)
- …decision-making across the business. You will play a pivotal role in driving customer satisfaction and loyalty by analyzing insights and feedback, identifying ... **Summary:** The Reality Labs Customer Experience (CX) team at Meta is focused...to create a comprehensive picture of experience drivers. 7. Advocate for customers and influence corrective actions through periodic… more
- Autodesk (San Francisco, CA)
- … Success plays a major role in increasing overall adoption as well as customer loyalty and lifetime value. **Position Overview** The role of Director Automotive ... Customer through greater advocacy and reference-ability + Serve as a customer advocate of the customer 's requirements for Autodesk AD&M Solutions + Align… more
- Idea Entity (Herndon, VA)
- …and achieve successful outcomes and ongoing customer retention. + Promote customer satisfaction and loyalty by demonstrating an understanding of their ... Deliver customer feedback to internal teams identifying customer needs, ideas, and challenges. Advocate for...teams identifying customer needs, ideas, and challenges. Advocate for solutions, product enhancements, and other actions to… more
- Vivint (Logan, UT)
- …interest by outlining the value in the services & products we offer + Build customer loyalty through exceptional customer service What Will Make You ... account payments, correct errors, and make necessary adjustments to customer contract obligations. + Be an advocate ...to customer contract obligations. + Be an advocate for our customers, creating peace of mind +… more
- Samsung SDS America (Ridgefield Park, NJ)
- …customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. + Customer ... health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty . Collaborate with internal teams to… more
- BD (Becton, Dickinson and Company) (Los Angeles, CA)
- …based marketing position that partners closely with internal stakeholders to best serve and advocate for the PRS customer . The PRS Navigator assumes ownership of ... for PRS leadership decision **About you:** + Gathers and tracks customer satisfaction and loyalty in region + Generate short and long-term market forecasts to… more
- American Airlines (Phoenix, AZ)
- …resulting in employee and customer safety and well-being + Be a safety advocate : Look for safety concerns and address them as needed + Establish team and ... **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network… more
- Marriott (Newport Beach, CA)
- …and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer ... and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer … more
- Comcast (Philadelphia, PA)
- …Rewards program and integrate loyalty as a core pillar of the overall customer growth strategy. The role will also require the ability to develop clear business ... responsible for supporting the expansion and optimization of the loyalty program that is available to nearly all 30+...is available to nearly all 30+ million Xfinity residential customer relationships. The core focus of this role will… more
- Hilton (Mclean, VA)
- …that attracts customers to Hilton through storytelling, top\-rated rewards, and unique customer experiences and partnerships\. As the Manager of Content Platforms at ... Hilton\-wide goals\. + You will be the Marketing & Loyalty go\-to in all DAM & MAM and future...content ecosystem which includes training, road\-mapping, and documentation\. + Advocate for the Content Platforms discipline across the organization… more
- Cardinal Health (Annapolis, MD)
- …and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison ... customer relationship management, sales, and operations functions to maximize customer loyalty . + Contributes to process improvement projects, SOP/BDP… more
- Cardinal Health (Sacramento, CA)
- …points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison ... Alto, CA. **_Accountabilities_** This position will be the primary advocate and liaison between the VA Medical Center and... pain points. + Drive operational excellence and maximize customer loyalty . + Demonstrates general knowledge of… more
- Cardinal Health (Los Angeles, CA)
- …points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison ... evaluating customer pain points. + Drive operational excellence and maximize customer loyalty . + Demonstrates general knowledge of customer relationship… more
- Marriott (Columbus, OH)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... events. * Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction… more