- Mass Markets (Dallas, TX)
- POSITION OVERVIEW INSURANCE CUSTOMER SERVICE AGENT We are hiring insurance customer service agents to support inbound customer service, help desk, and ... knowledge articles to achieve first contact resolution and aides in policyholder retention + Documents ancillary business and/or customer interaction information… more
- Southern Company (Riverdale, GA)
- …Align work processes in compliance with Call Center policies and processes ( customer contact handling, staffing and retention , workforce management, employee ... excellence * Leverage new Automated Quality Monitoring (AQM) process to improve agent performance and customer satisfaction * Partner and collaborate with… more
- The Cigna Group (St. Louis, MO)
- …our team. This role will partner with the HRBP lead in support of Customer Experience and Operations Enablement teams. The HRBP will provide day-to-day HR consulting ... to business leaders on our Operations Enablement teams within Customer Experience & Operations Enablement. Focus on a thorough understanding of the business being… more
- Mass Markets (Dallas, TX)
- …the necessary skills for all aspects of the insurance business, from sales to retention and customer service. Candidates for this role should be experienced, ... Outlook, Excel, Word & PowerPoint + Possess practical conflict resolution skills (both customer and agent conflict) + Excellent presentation skills (oral and… more
- Mass Markets (Dallas, TX)
- …training tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, ... for innovative HR solutions and process improvement + Drive effective employee relations, retention and reward programs + Comfort with high volume workload + Manage… more
- Altium Packaging (Atlanta, GA)
- …improving employee retention and continuous improvement; + Focus on the Customer by including steps that meet customer product specifications, and delivering ... Location Address: 6220 Duquesne Drive, Atlanta, Georgia 30336 Work Shift: 8hr-1st Shift (United States...Creation + Be Disciplined Entrepreneurs + Focus on the Customer + Act with Humility + Treat others with… more
- Harvard University (Cambridge, MA)
- …financial management, compliance, and privacy. + High-energy, team-oriented, and customer -focused with a passion for excellence consistent with Harvard's culture ... values, and will have a record of effectiveness as a persuasive change agent . They will have a reputation for excellent judgment, decisiveness, initiative, and… more