- CIRCOR International, Inc (Tampa, FL)
- …and Procurement goals including: RFQ's, negotiations, cost accountability, purchase order placement, resolution of supply issues to meet customer demand, ... strategic and financial objectives of CIRCOR Principal ActivitiesPerform analysis of customer demand, sales forecasts and historical material usage to develop and… more
- Acosta Group (Tampa, FL)
- …their validity, and clearing claims in accordance with Acosta, client and customer policies and procedures. The Claims Resolution Specialist will communicate ... **DESCRIPTION** The Claims Resolution Specialist is responsible for validating and clearing...a problem solver/agent for change to provide high quality service to clients and make continuous improvements in claims… more
- Mass Markets (Tampa, FL)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To...to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict)… more
- Concentrix (Tampa, FL)
- …or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems ... Job Title: Luxury Automotive Customer Service Representative (On-Site) Job Description...career journey + A modern, state-of-the-art office setting with advanced technologies and a great team + Programs and… more
- MUFG (Tampa, FL)
- …tickets and improve service methods as directed, ensuring compliance with customer service standards and procedures Ensure the availability of required ... all processes related to the identification, prioritization, support, and resolution of end-user service requests and incident...special projects, and serving as escalation point to the Service Desk team and management as advanced … more
- Travelers Insurance Company (Tampa, FL)
- …**What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and expertise of others actively solicits input and shares ideas. + Strong customer service skills. - Intermediate + Demonstrated coaching, influence and… more
- MUFG (Tampa, FL)
- …tickets and improve service methods as directed, ensuring compliance with customer service standards and procedures + Ensure the availability of required ... special projects, and serving as escalation point to the Service Desk team and management as advanced ...contact support for all internal employees as well as customer facing problems related to hardware, software, networking, and… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …* High School Diploma or equivalent and a minimum of two (2) years' experience in customer service or the financial services industry. * OR ~ * Any equivalent ... (a division of Raymond James & Associates) to assist with the service and maintenance of managed accounts. **Essential Duties and Responsibilities** * Performs… more
- MetLife (Tampa, FL)
- …Market relationships. We are looking for you to drive a consistent and extraordinary customer service experience for both new and existing customers as part of ... the client and internal MetLife teams. + Provides exceptional customer service to support ongoing customer...and acts as a liaison to assist with problem resolution and troubleshooting. + Participates in client account audits… more
- Travelers Insurance Company (Tampa, FL)
- …partners. **What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... knowledge and skill in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage, liability and damages analysis… more
- TD Bank (Largo, FL)
- …or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Representative and Teller experience + Proven ability ... Accountability: + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ;… more
- Citigroup (Tampa, FL)
- …on topics such as Metric Pack presentation, Yearly/Half Year/Quarterly client service reviews or ad-hoc issue/ resolution meetings. + Innovation/Creative ... a Client relationship group dedicated to overseeing the group service performance and strategic partnership for our top tier...of Derivative lifecycle events with our Synthetic Prime Brokerage customer base with the goal of improving the overall… more
- MUFG (Tampa, FL)
- …tickets and improve service methods as directed, ensuring compliance with customer service standards and procedures. + Ensure the availability of required ... on solving complex problems through automation & innovation, ultimately improving the customer experience and Service Desk performance. Your creative thinking… more
- Travelers Insurance Company (Tampa, FL)
- …and ability to work within jurisdictional parameters within their assigned state. + Customer Service : Advanced ability to build and maintain productive ... claim handlers in managing medical treatment to an appropriate resolution . **What Will You Do?** + Contact customer...insureds and deliver results with optimal outcomes. + Teamwork: Advanced ability to work together in situations when actions… more
- IQVIA (Tampa, FL)
- …contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide ... with team to implement plan to re-organize and drive change (possibly across a customer account) + Ensure timely follow-up and resolution of compliance issues. +… more
- Citigroup (Tampa, FL)
- …provides global operational support to deliver a seamless client experience across service channels. USPB and Wealth Operations is a unified operations team ... state of the art technology, and leading consumer banking position to deliver customer value in a targeted and impactful way. Citi is optimizing its relationship… more
- IQVIA (Tampa, FL)
- …Practices and applicable regulatory guidelines. + Excellent communication, interpersonal, customer service , and teamwork skills. + Excellent organizational ... Overview** Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- GAF (Tampa, FL)
- …the partner activity with third party transloaders and related carriers + Handle all customer service compliance in regard to shipment, damage, and error. + ... function (including receiving) to meet or exceed safety goals, service metrics, shipping/warehouse and receiving department budget compliance, transportation lane… more
- IQVIA (Tampa, FL)
- …Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time ... and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical...and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC)… more
- Raymond James Financial, Inc. (Tampa, FL)
- …* Monitor the health of servers, workstations and agents to include WMI resolution * Hardware and Software inventory reporting using Tanium Interact * Develop, test ... issues * Managing Active Directory Group Policy * Implement advanced scripting using multiple scripting languages when needed, ie,...and command line * Coordinate application releases with the customer and other IT areas as needed * Maintain… more
