- Hired by Matrix (Columbus, OH)
- …call our IT Service Desk. Providing the highest level of customer service , the Service Desk Agent answers incoming calls, tracks all information in ... high levels of first call resolution, and identifying opportunities to streamline/automate agent process. Demonstrate strong customer service skills to… more
- Sunbelt Rentals, Inc. (St. Albans, WV)
- …Center Representative, Customer Call Representative, Account Representative, Call Center Agent , Customer Service Agent , Customer ... experience that prepares you for success:Previous experience in a call center customer service roleEquipment rental or construction industry experience… more
- Nesco Resource (Allentown, PA)
- …Platform, Core System, and Applications Deliver a high level of knowledge and customer service within the ITSM Suite Explain the offerings available with ... for a ServiceNow Technical Consultant with experience in Virtual Agent and Employee Center Portal Skills: We... experience Background in either software development or IT Service management Understanding of ITIL concepts and IT … more
- CornerStone Staffing (Lewisville, TX)
- …Auto Repair company and we have immediate openings for Dynamic, Results Driven Customer Service Representatives in Lewisville, TX. If you truly enjoy helping ... free gym, and stand up desks are just some of the perks! Job Title: Customer Service Representative - Auto Repair Company Start Date: Monday, May 20th Location:… more
- Staff Management | SMX (Houston, TX)
- …Location: United Cargo-5001, 3230 Pallet Road, Houston, TX 77032. Job Types: Customer Service Rep, Forklift Operator, General Labor, General Warehouse, ... postal products in a time critical environment; Conduct critical face-to-face service functions with both internal and external customers; Perform the required… more
- Staff Management | SMX (Bensenville, IL)
- …FARO O'Hare-0438, 630 North Access Road, Bensenville, IL 60666. Job Types: Customer Service Rep, Distribution, Forklift Operator, General Labor, General ... environment and working within deadlines to produce quality results when meeting customer requirements. All shifts are available and pay starts at $18.00/hour with… more
- Globe Life Inc. (Mckinney, TX)
- …and policies of this department. The agent is to provide excellent customer service and assist policyholders as needed. The successful candidate will need ... Full-time Globe Call Center Outbound Specialist Primary Duties & Responsibilities Job...LNL and recording activities requested by/from customers. Required Skills: Customer service background and good phone skills.… more
- Percepta (Houston, TX)
- …for case progressionKeeping promises is critically important to agent success and customer satisfaction - Customer Service Case Managers must follow up ... across each market we support. As a Bilingual Spanish Customer Service Case Manager in Houston, TX,...bachelor's degree preferredTwo (2) years of experience in a Customer Relations Contact Center or hospitality industryExperience… more
- AppleOne (Buffalo, NY)
- … service ? Do you thrive in a fast-paced environment? We are currently seeking a dedicated Customer Service Agent to join our teamAs a Customer ... This Customer Service Position Features:Position Type: Full-time,...recordsRequirements: Minimum of 1 year of customer service experience, preferably in a call center … more
- AppleOne (Pittsburgh, PA)
- …enthusiastic individuals to join our outbound call center teamAs an Outbound Call Center Agent , you will be responsible for making outbound calls to our ... clients, and give them updates on their company investmentsRequirements:- Previous experience in outbound/inbound calling- Excellent communication skills, both verbal and written.- Strong interpersonal skills and the ability to build rapport quickly.- Ability… more
- Percepta (Houston, TX)
- … Customer Operations Supervisor is responsible for the supervision of client Customer service teams and provides support for operational initiatives, which ... process improvement initiatives as needed. *Evaluate and coach back customer service skills in quality assurance process....Role *3 - 5 years of combined experience in Customer Call Center , luxury hospitality, automotive, concierge… more
- Russell Tobin & Associates (New York, NY)
- … customer contacts and the performance of 6+ advisors. This person will oversee customer service workload, be the line manager for the Customer Care ... by the team Foster a result driven environment leveraging agent strengths & using gamification techniques, to meet &...is comfortable with 1 on 1 coaching Passionate about service , acts as customer advocate and makes… more
- Rose International (Sunnyvale, CA)
- …themselves in the customer 's and agent 's shoes) - Note: Strong Customer Service skills * Able to juggle multiple projects or assignments Preferred ... Hourly Rate ($): 36.00 Must Have Skills/Attributes: Analytical Skills, Customer Service , Ticketing Systems Job Description **Only...Provide inputs to Customer Support's technical training, agent knowledge base, help center articles and… more
- Percepta (Dearborn, MI)
- …integrityStrong verbal and written communication skillsDetailed listening skillsStrong customer service , interpersonal, and relationship-building skillsTime ... service across each market we support. As a Customer Experience Specialist (CXS) you'll be a part of...Part & Tech SME's for case progressionCritically important to agent success and customer satisfaction includes keeping… more
- Stellantis Financial (Houston, TX)
- …and culture and contribute to our core mission which is enhancing our customer 's experience. Position Summary: Our Customer Contact Analyst/WFM is responsible ... and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and Responsibilities… more
- Stellantis Financial (Houston, TX)
- …Project Management and Process Improvement experience required Strong leadership, interpersonal and customer service skills with a high level of integrity ... reporting and analysis. Track, analyze and report on collection center and agent performance. Analyze and report...continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional… more
- CJ Logistics America (Des Plaines, IL)
- …System to maintain efficiency, reduce cost, improve sustainability, and maximize service and profitability. This person will collaborate with internal and external ... will motivate others and drive continuous improvement by being a change agent that leads by example.Essential Duties & ResponsibilitiesLead the implementation and… more
- West Technology Group, LLC (Atlanta, GA)
- … Experience (CX) outcomes leveraging digital messaging, personalized and predictive self- service and cloud contact center infrastructure solutions.As Senior ... Experience selling into areas supporting call centers such as Customer Care, HR, Service /Help desk and sales....Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT,… more
- Fidelity TalentSource LLC (Westlake, TX)
- …the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... product area. The Expertise and Skills You Bring You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct… more
- Medline Industries LP (Northfield, IL)
- …proven track record of delivering successful technology initiatives. Knowledge of contact center operations and customer service principles. Strong knowledge ... of contact center technologies, including CCaaS, agent desktops, and case management solutions. Excellent project management skills, with the ability to manage… more
