- Citigroup (Johnson City, TN)
- The Customer Service Issue Manager - Compl Bus Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing ... and policy requirements across key/complex risk levels. + Utilizes Customer Service Issue Management processes and project management methodology… more
- WestRock Company (Knoxville, TN)
- The Opportunity: As a Customer Service Manager -...of contact for customer issues by supporting Customer Service Representatives with issue ... the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the plant and the company.… more
- Wolters Kluwer (Nashville, TN)
- …skills. This is a USA Fully Remote role and will report to the Associate Director, Customer Service Operations - FCC CT. Must be legally authorized to work in ... **Project Manager ( Customer Success Specialist) - Remote...of project management experience plus 1-2 years of consultative customer service or account management experience. **Preferred… more
- PulteGroup (Brentwood, TN)
- …REQUIRED EXPERIENCE: (work related, tools/equipment, software, etc.): + Minimum of 1-3 years customer service and warranty experience or equivalent + Strong ... to perform root cause analysis + Ability to manage warranty/ customer service processes + Basic computer skills...text message or Teams chat) + We will not issue you a check as part of your onboarding… more
- HCA Healthcare (Nashville, TN)
- …continuing education of staff + Has excellent communication skills verbally and in writing, customer service focus, is able to work independently or on a project ... over 156,000 hours volunteering in our communities. As a Manager Consulting Service WFH with CereCore you...to meet deadlines + Leads and engage others in issue & risk management/escalation, project plan management, conversion management,… more
- Mill Creek Residential (Nashville, TN)
- …by Fair Housing regulations + Address and complete all other duties as assigned ** Customer Service ** + Understand and support the customer experience vision ... incoming calls and handle accordingly, whether prospect call, resident issue , service request etc. + Correctly complete...for Mill Creek Residential + Communicate service guarantees and customer service … more
- Marriott (Nashville, TN)
- …standards and customer expectations. + Maintains awareness of new customer service methods. **Implementing and Managing Continuous Improvement Program** + ... Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to...incident and request escalation for technical issues + Manages customer feedback and issue resolution + Initiates… more
- WM (Nashville, TN)
- …national origin, disability, or veteran status. **I. Job Summary** This Senior Manager oversees a global team responsible for consultation, planning and execution of ... the team to deliver on projects/enhancements for assigned HR system(s)/module(s) including Service Now HR Service Delivery, Oracle Recruiting, Talent Management… more
- Pearson (Nashville, TN)
- …of the law. **Skills, Knowledge, and Abilities:** + Negotiating and drafting customer and vendor contracts (including reviewing, issue -spotting, and reviewing ... **Sr. Contracts Manager ** The Sr. Contracts Manager will...contract negotiation with regulatory and professional clients, contract review; issue identification; contract proofreading, legal research, and additional legal… more
- Acxiom (Nashville, TN)
- Senior Client Service Manager serves as a client and account management's day-to-day point of contact for Identity, Data and Partner accounts. Responsibilities ... include coordinating or managing operational processing, change/ issue /release management, data delivery across all Acxiom lines of business and contractual… more
- Ricoh Americas Corporation (Memphis, TN)
- **Area Customer Service Coordinator** **POSITION PROFILE** Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) ... Undertaking all customer support tasks in external customer /client facilities The Area Customer Service...satisfaction by engaging end-user feedback. . Responsible for escalating customer issue to ESM/AOM and support the… more
- Ricoh Americas Corporation (Nashville, TN)
- …varying sizes **.** Undertaking all customer support tasks in external customer /client facilities The Area Customer Service Coordinator is responsible ... the Field Implementation Managers with the implementation of new customer accounts and service expansions. + Assists...satisfaction by engaging end-user feedback. + Responsible for escalating customer issue to ESM/AOM and support the… more
- Mountain Commerce Bank (Knoxville, TN)
- Mountain Commerce Bank ** Customer Service Representative** Knoxville, TN 37922 **Mountain Commerce Bank is an Equal Opportunity Employer.** **The goal of ... **- banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the… more
- Raymond James Financial, Inc. (Memphis, TN)
- …impact on the business. + Lead others in providing a high level of customer service . + Establish and maintain effective working relationships at all levels ... locations: St. Petersburg, FL, Memphis, TN, or Southfield, MI._ **Job Summary:** The Manager of the Operations Control Governance Team leads a team responsible for… more
- J&J Family of Companies (Nashville, TN)
- Deal Desk Manager - 2406185100W **Description** Johnson & Johnson MedTech Commercial Excellence, a member of Johnson & Johnson's Family of Companies, is recruiting ... for a Deal Desk Manager . The position will be home-office based and can...all aspects relating to contract development, negotiations, amendments and issue resolution and routing the requests to the appropriate… more
- Sportsman's Warehouse (Chattanooga, TN)
- Cashier/ Customer Service Chattanooga , TN Apply Now! Details...the shift. + Count down the till with a Department Manager at the end of the shift. + Check in ... ID: 21222 Posted: 02/16/2024 Expires: 05/17/2024 Department: Customer Service Shift Info Type: Part-time Shift(s):...and fill out proper check in form. + Properly issue gift cards. + Properly tender loyalty program purchases.… more
- HealthEdge Software Inc (Nashville, TN)
- … Success, Content, Product, and Data Science. Throughout the course of the customer life cycle,the Sr. Operations Manager will, in partnership withthe ... **Overview** Sr. Operations Manager , Digital Adoption The Digital Adoption Team (DAT)...to theWellframeinternal teams and derive opportunities for product and service enhancement. Staff adoption support and customer … more
- Marriott (Nashville, TN)
- …for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service ** * Delivers excellent customer service ... from other employees. * Empowers employees to provide excellent customer service . * Sets a positive example...service performance according to his/her evaluation of the issue and resolution. * Works with the property staff… more
- American Express Global Business Travel (Nashville, TN)
- …is to ensure that we have adequate human resources available at the required times to service the customer , with the goal of doing so using the most efficient ... career path? Start your journey. The Forecasting & Planning(F&P) Manager role, is accountable for F&P support and technical...+ Management of headcount against the budget and reporting service levels; and encompasses the broad areas of short-term… more
- Randstad US (Knoxville, TN)
- …administrative support occupations + referenceAB_4521952 job details Do you have exceptional customer service skills? Have you assisted with processing ... account manager . + knoxville , tennessee + posted 9...procedures 8. Complete other duties as assigned Skills + CUSTOMER ORDERS/SALES + Client Service + Inside… more