- WestRock Company (Richmond, VA)
- …you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the ... to effectively support customers and resolve customer issues * Lead training for customer service representatives on specific topics or best practices to… more
- Xylem (Richmond, VA)
- We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you are excited and passionate about helping #LetsSolveWater, consider joining ... participating in our paid Volunteer Program, Xylem Watermark ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads the design,… more
- British Swim School (Chester, VA)
- …and professional demeanor. Preferred Qualifications: + 1+ years of customer service experience. + Lifeguarding/First Aid/CPR/AED Certification(s), may ... Customer Experience Lead Part Time *...School approach. We also have exciting opportunities with our Customer Service Team, even if you're not… more
- Vontier (Richmond, VA)
- …at targeted & benchmarked KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational deliverables to drive a ... Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn...position** This role is accountable for the Global e-Mobility service business covering Remote Service , Managed … more
- Lowe's (Richmond, VA)
- * Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. * Build relationships ... completed according to Lowe's specifications. * Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and… more
- IQVIA (Richmond, VA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- IQVIA (Richmond, VA)
- …Practices and applicable regulatory guidelines. + Excellent communication, interpersonal, customer service , and teamwork skills. + Excellent organizational ... Overview** Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- GE Vernova (Richmond, VA)
- …of industrial, fossil, and nuclear steam turbines for both GE and oOEM. + Lead service upgrade projects from project kick offs to site instillations including ... all design reviews. + Lead service center complex repairs on rotors,...upgrade projects for project managers, sourcing, engineering, quality, and customer service manager. + Develop, monitor, and… more
- POWER Engineers (Richmond, VA)
- …Client or Owner's Engineer field and engineering personnel + Provide excellent customer service by developing and maintaining professional and respectful client ... ** Lead P&C Commissioning Engineer** Location **Southeast** Job Code...where our field teams operate safely, delivering excellent technical service , leading to a high degree of client satisfaction.… more
- Tru Green (Ashland, VA)
- …* Ability to build customer relationships and provide appropriate levels of customer service * Demonstrated success in building and leading a sales team* ... Meets or exceeds minimum sales requirements for Field Sales Lead role. Responsibilities1. Sells residential lawn care services to...services, to achieve weekly sales goals. Estimates date of service to customer based on knowledge of… more
- Veracity Consulting Group (Glen Allen, VA)
- …capabilities and complimentary technologies in a client-consulting environment including IT Service Management; Customer Service Management, App Engine ... ourselves on our fun and energetic culture. We are immediately seeking a Lead Technical Consultant to join our fast-growing ServiceNow Practice team. The resource… more
- Highmark Health (Richmond, VA)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Warner Bros. Discovery (Richmond, VA)
- …empathize with customer 's concern or comment + Deliver world-class, proactive customer service to internal and external stakeholders + Use advanced ... here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to...web platforms + Meet and exceed key performance and customer service goals such as Customer… more
- Universal Health Services (Richmond, VA)
- …the Patient Accounts Manager to coordinate the operational activities of the customer service department. Key Responsibilities include: + Handle patient calls ... to resolve concerns or complete tasks. + Work with Customer Service Manager and peers to resolve...(Excel, Word, Outlook) + Previous experience in a team lead or supervisory role (preferred) + Customer … more
- Academy Sports + Outdoors (Short Pump, VA)
- …to qualify to obtain/maintain FOID card (Illinois only). Skills: + Excellent customer service orientation; an effective problem solver and communicator with ... leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Click the… more
- Humana (Richmond, VA)
- …best practices to support Humana in managing their technology domains and meeting customer needs. The Lead Solutions Architect is also responsible for ensuring ... a part of our caring community and help us put health first** The Lead Solutions Architect is a highly technical and strategic role with subject matter expertise… more
- IQVIA (Richmond, VA)
- …Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time ... and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical...communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), applicable… more
- Veracity Consulting Group (Glen Allen, VA)
- …curious, creative and challenge yourself daily? Today, we're ready to add a ServiceNow Lead Technical Consultant to our team. As a Lead Technical Consultant, you ... industry-experienced resources. What you will get to do: The Lead Technical Consultant will be responsible to lead...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Be the… more
- CBRE (Richmond, VA)
- … line Advisory Segment Role type Full-time Areas of Interest Customer Service , Digital & Technology/Information Technology, Project Management Location(s) ... United States of America **About the Role:** The Technical Service Lead is both a leader and...point of contact for clients and team members. Exemplary customer service , critical thinking, and problem-solving skills,… more
- Amentum (Richmond, VA)
- …Clearance Guide) **OTHER KNOWLEDGE, SKILLS AND ABILITIES** + Experience providing excellent customer service in supporting contract responsibilities + Ability to ... a large government contract company, is seeking a Subcontracts Lead to support a pending contract award in Haiti....+ Manages modifications and change orders in support of customer demands and all other aspects of day-to-day subcontract… more