- San Jose State University (San Jose, CA)
- …Systems & Technology Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The ... Customer Service Specialist II...position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and… more
- AbbVie (North Chicago, IL)
- …YouTube and LinkedIn. Job Description The Customer Service Specialist is responsible for supporting top- tier domestic customers including wholesale, ... must reflect the highest level of operational effectiveness & deliver exceptional customer service . + Ownership of high-profile customer orders and samples… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist ** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist **...v3 Foundations + Help Desk Institute's HDA* certification. + Customer Service Representative Certification **Knowledge Requirements:** Must… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + ... Help Desk Tier I Specialist - Cleared Washington,...escalated by the junior level analysts. + Demonstrate sound customer service and telephone etiquette in responding… more
- CACI International (Washington, DC)
- … ( Tier II), who will be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service ... VIP Support Specialist Tier 2 Job Category: Engineering...will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared...hours. This role is also responsible for providing excellent customer service to VIP staff within the ... Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the US Dept… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …in laboratory environment and/or executing protocols on medical research projects. Experience in customer service facing role. Specialist level II: **3 ... has the primary responsibility of providing the highest quality service and support ( tier 1) to Grifols...problem-solving skills. Prior work experience in a laboratory or customer service environment with NAT- and Blood… more
- Insight Global (Braintree, MA)
- …here * Experience with some end point encryption tools eg Sophos preferred * Strong Customer Service Skills (will need reference checks here) * Mobility -- a ... local healthcare client of ours is looking for a Tier 3 Support Specialist to join their...* Track request through call and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as… more
- Windstream Communications (NC)
- …trouble tickets, and work between multiple systems. Ideal candidates will possess excellent customer service skills and the willingness to be trained and develop ... NS Network Services - Specialist I- Tier I Repair North Carolina,... services to perform trouble isolation and repair of service + Provide excellent customer service… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer -oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...or exceeding KPI requirements. + Assigning tickets received from customer self-submission and from other OCIO teams. + Contributing… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …for helping people, the Client Support Specialist uses exceptional technical and customer service skills to solve technical issues, thus enabling our clients ... Title: Client Support Specialist ( Tier 1) Reporting to: Manager...challenges and see unpredictability as an opportunity + Strong customer service and troubleshooting skills + Motivated… more
- Patterson Companies, Inc. (Joliet, IL)
- …a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, ... Minimum Qualifications: + High School Diploma or equivalent + Strong customer service orientation + Requires excellent verbal communication skills + Requires a… more
- Guthrie (Big Flats, NY)
- Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's ... Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily… more
- Cayuse Holdings (Pendleton, OR)
- …Management. **Primary Focus** The Service Desk Support Technician acts in a customer service capacity responding to customer requests on the Client ... Minimum Qualifications: + High School diploma or GED required + 1 year of Service /Help desk or customer service support experience + Familiarity with… more
- US Tech Solutions (Rochester, NY)
- …knowledge of the products and services supported by Insurance Agency Inc Provide customer service and support to both internal and external clients &bullPerforms ... Business or Finance preferred and a minimum of one year customer service /insurance related experience or the equivalent combination of education and experience… more
- US Tech Solutions (Rochester, NY)
- JOB DESCRIPTION Job Summary Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of ... Qualifications High school diploma required A minimum of 2 year customer service experience or insurance related experience **About US Tech Solutions:** US… more
- US Tech Solutions (Tempe, AZ)
- …Req/Preferred HS Diploma Required Work Experience Experience Experience Details Req/Preferred Customer service and Microsoft product (Excel, Word, and Access) ... Preferred Skills and Abilities Skill/Ability Describe Skill/Ability Proficiency Customer service and Microsoft product (Excel, Word, and Access) Licenses and… more
- US Tech Solutions (Rochester, NY)
- Must Have: Associate Degree Customer service , attention to detail, any kind of financial background is a bonus. Experience working in a fast paced computer ... of incoming clients utilizing payroll services. Provides advanced client service and technical product support to our internal and...as well as . Researches and resolves product and service issues from the field and our clients and… more
- CACI International (Arlington, VA)
- …SLAs/KPIs + Reviews service delivery process and procedures, recommending customer service and IT process support enhancements, researching and recommending ... to oversee an O&M team comprised of over 15 service agents, O&M engineers, incident response specialist ...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support. Candidates… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more