- Wolters Kluwer (Boston, MA)
- …Bachelor's Degree or equivalent relevant experience + 2+ years' experience in a B2B technical customer service or implementation role + Working knowledge or ... Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a… more
- LG Energy Solution (Westborough, MA)
- …Energy Solution's ESS Battery, please visit www.lgensol.com (https://www.lgensol.com/en/index) . Summary As a customer service Technical Specialist , you ... Title: Technical Specialist Reports to: Customer Service Product Service Manager Location: Los Angeles, CA LG Energy Solution (LGES) is one of the… more
- Encore (Dedham, MA)
- …Overview **$1500 Sign On Bonus (New FT External OR PTC/PTR to FT Internal Technical Specialist ) & Relocation Assistance (New FT External OR PTC/PTR to FT ... Internal Technical Specialist ) to new market. *Incentives Applicable...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Amazon (MA)
- …Location - SC | Virtual Location - TX Basic Qualifications - 3 years of technical customer service experience - Excellent written and verbal communication ... Customer Success team is committed to resolving high-level technical issues and ensuring we are always meeting our...product related issue * Provide exceptional written and verbal customer service for highly escalated cases with… more
- Deloitte (Boston, MA)
- …with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful ... Salesforce Specialist Master Customer & Marketing is... team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer… more
- Cornerstone onDemand (Boston, MA)
- …LXP, etc. is a major plus. + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent written ... **Job Title: Advanced Technical Support Specialist ** **Job Description:** The...**In this role you will ** + Respond to customer cases in line with service level… more
- J&J Family of Companies (Boston, MA)
- Technical Documentation Specialist - Abiomed - 2406181920W **Description** Abiomed, part of Johnson & Johnson MedTech, is recruiting for a Technical ... all Abiomed promotional and training material content creators + Exercise excellent service standards and maintain high customer satisfaction through resolving… more
- BCM Controls Corporation (Woburn, MA)
- …are interested in making the move, we want to talk to you! The Technical Support Specialist (TSS) is a hands-on position, responsible for troubleshooting ... timely solutions. In addition, the TSS provides Guidance and Technical Support to our BAS Service Engineers,...+ Responsible for assisting the team with after-hours emergency customer issues when they arise. This is a shared… more
- NANA Regional Corporation (Boston, MA)
- …Critical thinking skills, strong written and oral communication skills. + Strong customer service orientation and interpersonal skills. + Current unexpired 8570 ... addition to growth opportunities and excellent retirement options. **Job Summary:** The Technical Support Specialist will perform desktop software and peripheral… more
- ThermoFisher Scientific (Cambridge, MA)
- …and creative new team member! The Customer Service Training Specialist III will develop, implement, and deliver non- technical training programs for a ... **Job Description** ** Customer Service Training Specialist ...liaison for new hire onboarding. Ensure that all required non- technical training and certification is communicated, launched, and completed.… more
- ThermoFisher Scientific (Waltham, MA)
- …forecasted and communicated effectively. Maintains and strengthens sales skills through technical and sales training. Augments customer contact information and ... Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base,… more
- ThermoFisher Scientific (Agawam, MA)
- …& Warehouse Operations. On occasion, this role could have cross-functional collaboration with the Customer , Commercial Team, and Customer Service to drive ... **Job Description** ** Customer Experience Specialist I** Location: Agawam,...and external customers. + Strong organizational skills to ensure Service Level Agreements and customer requirements are… more
- State of Massachusetts (Franklin, MA)
- …also serve as a back-up to a Probation Case Coordinator. *Duties:* Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law ... as required. Probation Case Specialist II Additional Duties: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general… more
- State of Massachusetts (Dedham, MA)
- …back-up to a Case Coordinator. Case Specialist I Duties: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general ... duties as required. Case Specialist II Additional Duties: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general… more
- Boston University (Boston, MA)
- …and verbal communication skills as well as strong organizational skills. + Excellent customer service skills and a high level of independent decision making ... Service Desk team is looking for a Lead Service Desk Specialist who will be responsible...on campus on a rotating basis. + Serve as technical expert for escalated service issues and… more
- Clean Harbors (Chicopee, MA)
- Clean Harbors in **Chicopee. MA** is seeking a **Field Service Sales Rep** (Field Service Specialist ) to scope projects, provide client support, and prepare ... and is involved with developing relationships with key customers and understanding the customer issues + Manage large-scale field service and emergency response… more
- Medtronic (Boston, MA)
- …Medtronic products + Educate/train hospital staff with proper valve loading instruction + Customer Service and Sales Support + Support district sales strategy ... technical and customer support within territory to maintain superior customer service levels and effective time management + Assist with customer… more
- SHI (Boston, MA)
- **Job Summary** The ServiceNow Specialist will contribute to a team of experts providing development support to SHI customers related to the workflows they are ... automating in their ServiceNow environments. The ServiceNow Specialist will join the IT Team to focus primarily...of the SHI project team focused on delivering successful customer outcomes on the ServiceNow platform. This position is… more
- POWER Engineers (Foxborough, MA)
- …as well as system specific application software. Most often, they are the only technical control representative at the customer site and must have the ability ... Field Control Specialist Location: **Foxborough** State/Territory: **Massachusetts** Department: **PTE Generation Field Control Svc Dept** **Description** **Field… more
- Green Mountain Electric Supply (Springfield, MA)
- …relay of communications between customers and outside salespersons + Provide sales and customer service support to assigned accounts. + Expedites backorders and ... Gear Specialist - MA Springfield, MA (http://maps.google.com/maps?q=164+Switzer+Ave+Springfield+MA+USA+01109) Description Green...client projects, from quote to finish. To GMES, meeting customer needs is first and foremost, so the Gear… more