- TEKsystems (Halethorpe, MD)
- …3. Connection issues + Software installations + VPN support Skills: Help desk, Customer service , Technical support , Service desk, ... healthcare support , Password reset, servicenow Top Skills Details: Help desk, Customer service , Technical support , Service … more
- TEKsystems (Halethorpe, MD)
- …Word 3. Connection issues Work Schedule: M-F 10am-7pm and M-F 1pm-10pm Skills: Help desk, Customer service , Technical support , Service desk, ... 365, Windows 10, Phone support , communication and people skills, customer support , Active directory, organizational and interpersonal skills, ITSM,… more
- Navy Federal Credit Union (Vienna, VA)
- … customer requests; provides thorough, accurate information to complete customer service inquiries + Provides technical support and troubleshooting + ... issues + Ability to adapt to new technologies + Ability to provide exceptional customer service + Ability to work independently and in a team environment… more
- Indigo IT, LLC (Washington, DC)
- …technical skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher levels of support ... of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service...years of experience+) years' experience. + Experience in a service desk, call center, or other support … more
- General Dynamics Information Technology (Springfield, VA)
- …+ Respond to and resolve customer issues, providing top-tier technical support and customer service . + Collaborate with various engineering teams to ... management. + Exceptional troubleshooting and problem-solving skills. + Experience in providing customer -focused technical support . + Knowledge of Linux… more
- Ford Motor Company (Washington, DC)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada… more
- Wolters Kluwer (Annapolis, MD)
- …Bachelor's Degree or equivalent relevant experience + 2+ years' experience in a B2B technical customer service or implementation role + Working knowledge or ... the US** Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works… more
- Cisco (Washington, DC)
- …other organizations. * Provides technical expertise and guidance to resolve complex customer problems in support of critical issues. * Owner and keeper of ... The Customer Delivery Consulting Engineer is responsible for the support and delivery of Advanced Services network optimization, architectural design services… more
- Amazon (Arlington, VA)
- …campaigns and features within government and air-gapped regions. You will provide support and coordination in developing technical solutions to enhance internal ... management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey,… more
- Arena Technical Resources, LLC (Hanover, MD)
- Technical Support Representative Location: Hanover, MD, US Job ID: 16449 Job Description Job Description: Title: Technical Support Representative ... work. Essential Job Functions: -Monitor and support internal telephone and ticket support queues to provide technical support to internal staff and… more
- ManTech (Mclean, VA)
- **Secure our Nation, Ignite your Future** + Provides technical support and customer service to the organization's users of computer applications and ... and verbal communication skills. + Ability to embrace diverse technical disciplines and excellent customer service...with a clear and defined mission. + Experience providing technical support for Windows 10, Microsoft Office… more
- Brivo (Bethesda, MD)
- Summary: The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas such as ... in case management system Qualifications: + 3+ years of experience in technical support call center supporting hardware/firmware and UI applications +… more
- Brookfield Properties (Washington, DC)
- …incidents and service requests according to Brookfield. Provide level 1.5 / 2 technical support and service for daily end-user computer operations and ... in processes and recommending improvements. + Develop and edit customer and technical support knowledge...a manner that consistently meets Brookfield's expectations for exemplary customer service + Periodically moves boxes and… more
- SAIC (Washington, DC)
- …for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). ... SAIC leads the way to provide customer -centric IT Service Management (ITSM) focused on...part of the Tech Dispatch team, responsible for onsite support of incidents and service requests that… more
- CACI International (Arlington, VA)
- …Type of Travel: None * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service ... Technical Operations Center Service Desk Agent...responding to customer calls or inquiries for service and support . + Demonstrate strong writing… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent -...responding to customer calls or inquiries for service and support + Demonstrate strong writing and ... The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for...detail, problem solving, and a desire to provide outstanding customer service + Analyze and resolve complex… more
- General Dynamics Information Technology (Mclean, VA)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Customer Service Support Specialist, GDIT is your place to make ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Customer Service Support Specialist, you will help ensure today is safe… more
- Philips (Washington, DC)
- …be asked to perform service work remotely providing telephone, remote technical support , and remote diagnostics to external healthcare customers and field ... customer relationship management through the effective application of technical knowledge to install/implement, service , test, and... customer care team of clinical, sales, and service partners, this position will support activities… more
- The Cigna Group (Washington, DC)
- …scope and costs, manage process execution, and coordinate quality assurance and ongoing service support . + Establish economies of repetitive processes to achieve ... and Pharmacy IT and be responsible for defining client technical requirements to bridge existing client and customer...technical requirements for client implementations and provide overall support for all client technical requirements. +… more
- Siemens (Beltsville, MD)
- …Beltsville, MD (DC Area)** _This opportunity is unique to active-duty US Military Service members with formal approval to participate as a DoD SkillBridge Intern in ... security, and energy management systems, we help factories and offices better support the industries they house. We help schools, hospitals, data centers, and… more