- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (San Antonio, TX)
- **RESUMES MUST BE ATTACHED! + ** Customer Service in Fraud ** **-Train onsite,** **after completing onsite** **training you may have the option to work from ... account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well… more
- M&T Bank (Bridgeport, CT)
- …Experience or coursework in a financial crime or law enforcement related field Customer service experience in a specialist or supervisory role Experience working ... - Thursday: 10am to 6:30pm** This role is a ** hybrid ** position requiring **2 days per week** at our...activities comply with applicable laws and regulations impacting card fraud detection activities to protect Company and customer… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Buffalo, NY. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Experian (Scottsdale, AZ)
- …million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud ... to lend more responsibly, and organizations to prevent identity fraud and crime. We have 20,000 people operating across...speak with you. Position can be fully remote or hybrid in the Scottsdale/Phoenix area where much of the… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- Wells Fargo (Chandler, AZ)
- …as specialists working within the team **Required Qualifications:** + 6+ months of Customer Service , Financial Services, Fraud , Investigations experience, or ... **About this role:** Wells Fargo is seeking Fraud & Claims Operations Associate for Cards &...to detail and accuracy + Ability to provide strong customer service while listening, eliciting information, and… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... you excel at-all from Day One. **Job Description** This Fraud Risk Manager role will lead a team to...years of management experience **NOTE: This role offers a hybrid /flexible schedule, which means there's an in-office expectation of… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... for an exciting opportunity as Quantitative Model Analyst 4 within US Bancorp's Enterprise Fraud Strategy team. The successful candidate will play a key role in US… more
- City National Bank (Newark, DE)
- …and maintaining relationships with internal and external customers while providing exemplary customer service . **What you will do** + Supervises the daily ... **SUPERVISOR I CARD FRAUD /SVCG** ** Hybrid Schedule 3 days in...as resource to internal and external customers; ensures quality customer service and effective and efficient operational… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... America, Richmond, Virginia Principal Associate, Content Designer - CB.XD, Fraud & Disputes At Capital One, we're building a...with teammates from product, tech and design to uncover customer and business needs + Co-create intuitive and engaging… more
- Capital One (Richmond, VA)
- …(12076), United States of America, Richmond, Virginia Manager, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... on their account. These problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered, refunds not issued, etc.).… more
- Capital One (Richmond, VA)
- …United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- Capital One (Mclean, VA)
- …(19052), United States of America, McLean, Virginia Principal, Data Scientist - US Card - Fraud Data is at the center of everything we do. As a startup, we disrupted ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...of hours to be regularly worked. New York City ( Hybrid On-Site): $165,100 - $188,500 for Data Science PhD… more
- CareFirst (Baltimore, MD)
- …Diploma or GED. **Experience:** 3 years experience in a) claims processing, b) customer service function or equivalent experience in investigative, health care, ... new case leads for potential assignment leads. Track incoming fraud allegations from all sources for statistical purposes and...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
- PenFed Credit Union (Mclean, VA)
- …Incumbent may support any of the following functions: + Consumer Lending credit/ fraud underwriting risk modeling. + Credit Card customer management modeling. ... working to ensure our organization is providing world class service to our members, employees, and our communities. We...part of the PenFed family. PenFed is hiring a ( Hybrid ) Senior Data Scientist, Credit Risk Modeling at our… more
- MAPFRE Insurance (Webster, MA)
- …- Assure written and verbal communications are timely, professional and empathetic. + Customer Service - Deliver service to customers and agents ... Auto Damage Insurance Claim Rep (Fully Remote or Hybrid ) Apply now " **Date:** Apr 4, 2024...messages and information. Additional Knowledge, Skills and Abilities Excellent customer service and interpersonal skills are required.… more