- American Honda Motor Co Inc (Torrance, CA)
- … Team Lead is responsible for overseeing the operation of Honda's HR Contact Center as well as customer contact managed through self-service methods. The ... core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We...supervisor leads a team of HR operations Contact Center agents who engage with associates over the phone,… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Navigator II Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, US, ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Navigator II is responsible for resolving … more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Member Relations Navigator Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Member...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Must be… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Advocate II Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Customer Solution Center Member...and works with other LA Care staff to develop solutions and education. Develops and delivers educational and outreach… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeal and Grievance Compliance Advisor Job Category: Administrative, HR, Business Professionals Department: CSC Appeals & ... to proceeding with the recruitment process. Job Summary The Customer Solution Center Audit Readiness...accuracy of loading members, timeliness of ID Card and member materials, outbound health risk assessment (HRA) calls for… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative III Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... the general direction of leadership and management in the Customer Solution Center , Call ...Center in meeting State regulatory requirements by handling member -related inbound calls. (10%) Perform special projects and ad-hoc… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative...department's overall performance metrics, and to meet and/or exceed member satisfaction. Assist Call Center Supervisors with… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... achieve that purpose. Job Summary The Supervisor of the Customer Solution Call Center is...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Able to… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Even MORE Service Liaison I Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Customer Solution Center Even MORE...line of business (LOB) regarding: welcome calls, outbound calls, member -Health Risk Assessment, related programs by LOB. Conduct… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Enrollment...is responsible to audit, research, update and maintain the member data integrity in the core system such as ... net required to achieve that purpose. Job Summary The Customer Solution Center Enrollment Services...provider and plan partner assignments, member demographics, troubleshoot complex issues, etc. for all lines… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and...the centralized intake, logging and triage process for all member appeals and grievances. The Manager oversees the resolution… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Appeals &...of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and...net required to achieve that purpose. Job Summary The Customer Solutions Center Appeals and Grievances ... learning materials to ensure the success of new and current staff. Conducts training for Customer Solution Center A&G team in customer service, product… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Nurse Specialist RN II Job Category: Clinical Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Specialist Registered Nurse (RN) II provides direct assistance to member 's with health care access or benefit coordination issues,… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Quality Auditing Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...addition, is responsible for review and approval of all member letters prior to issuance. This position facilitates recommendations… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist II Job Category: Customer Service Department: Community Resource Center - East Los Angeles Location: Los Angeles, CA, US, ... of CRC initiatives. Duties Day-to-Day Representation: (25%) Supports the coordination of member -centric customer service to respond and resolve inquiries and… more
- LA Care Health Plan (Los Angeles, CA)
- …process improvements to workflows, processes, and customer -centric support and member engagement are well as propose solutions for the implementation ... Lead Community Resource Center Job Category: Customer Service Department:...of new services. 10% Oversees member -centric customer service to respond to a… more
- SHI (Los Angeles, CA)
- …opportunities by building strong relationships with the customer . The Enterprise Solutions Engineer will consult on data center , edge, core, cloud, security, ... _Include but not limited to:_ + Responsible for the Solution Practice sales quota in their territory/pod + Take...+ Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and… more
- LA Care Health Plan (Long Beach, CA)
- Community Resource Center Specialist III Job Category: Customer Service Department: Community Resource Center - Long Beach Location: Long Beach, CA, US, 90805 ... appointment at the CRC. Day-to-Day Representation: (15%) Guides the coordination of member -centric customer service to respond and resolve simple inquiries and… more
- Signet Jewelers (Costa Mesa, CA)
- …with Signet by providing work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team member ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...day Jared jobs to meet customers' expectations . Offer solutions and partnership as needed . The recruiting and… more
