- Lowe's (Cedar Rapids, IA)
- …responsible for leading and supervising a team of approximately 3-7 local market Customer Service Associates. This role manager and analyzes the overall ... and coach CSAs on performance opportunities, receive and resolve customer service escalations , identify issues and and...along with recommended solutions, regularly to the Market Delivery Manager and Market Assistant Delivery Manager to… more
- Stryker (San Jose, CA)
- …more about our award-winning organization by visiting stryker.com As a Senior Supportability and Escalations Manager at Stryker, you will be proud of the work ... Why customer service at Stryker? Are you interested in...You Will Do** As a Stryker Senior Supportability and Escalations Manager , you will be working in… more
- Amazon (Arlington, VA)
- …and efficiency. The SP Support leadership team is looking for a Senior Manager , Program Management to lead the Executive Selling Partner Relations team. This person ... leading a worldwide team of experts and managers, leading a seller success focused strategic short- and long-term program portfolio, setting standards and inspecting… more
- PNC (PA)
- …have an opportunity to contribute to the company's success . As an Escalations Representative Lead within PNC's Invoice Manager organization, you will be ... The ideal candidate should have: * AP (Accounts Payable) experience * Customer service experience *Knowledgeable in computer applications *Not afraid of working… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% remote position ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will...verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations + Working knowledge… more
- Modernizing Medicine (Boca Raton, FL)
- …team members across the US. ModMed (https://www.modmed.com/company/) is hiring a driven Senior Customer Success Manager to join our positive, passionate, and ... Managers and Customer Success Managers with problem-solving certain customer escalations . Skills & Requirements: + Bachelor's Degree required. + Requires… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...time to value and return on investment. + Handle escalations of deployment or customer productivity blocking… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...time to value and return on investment.** + **Handle escalations of deployment or customer productivity blocking… more
- Philips (Nashville, TN)
- As an individual contributor in this Customer Success Manager you will serve as the corporate and customer /facility point of contact - managing service ... Little Rock, AR areas and Nationally as needed._** **Your role:** + As a Customer Success Manager , you will communicate the IDN business plan to our… more
- Amazon (Seattle, WA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you ... and Garden, etc.) Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the… more
- Amazon (Seattle, WA)
- …to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work ... Garden, etc.) Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the… more
- American Express (Washington, DC)
- …explorers? Right this way. **ABOUT THE ROLE** **:** Resy is looking to add a Customer Success Manager to the Restaurant Success team. The ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Danaher Corporation (Dallas, TX)
- …patient lives with diagnostic tools that address the world's biggest health challenges. The Customer Success Manager (CSM) for Beckman Coulter Diagnostics is ... part of the Advocacy Team and report to the Customer Advocacy Team Manager . If you thrive...in a multifaceted, fast-paced role, empowered to promote the success of our laboratory customers and want to be… more
- Lacework (San Jose, CA)
- …secure clouds and container environments for thousands of users worldwide. As part of the Customer Success team, you will be responsible for our customer 's ... RSM/SE to close it + Work with experts within Customer Success , Technical Support, Product Management and...multi-task and work in a dynamic environment + Handling customer escalations , managing customer expectations,… more
- Amazon (Seattle, WA)
- …results and improve Vendor engagement and satisfaction. We are seeking a highly motivated Customer Success Manager to drive business growth for the most ... growing Amazon's top brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Vendor business growth… more
- Iron Mountain (Harrisburg, PA)
- …environment and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and ... are at risk to terminate and drive strategy to retain those accounts. ** Customer Experience and Escalations :** + Responsible for researching escalated service… more
- Zones LLC (Auburn, WA)
- Client Success Manager I Supply Chain Auburn, Washington Salary: USD 23.55 - 30.07 Hourly Apply Description Position at Zones LLC. Company Overview: When it ... multiple stakeholder groups. What you'll do as the Client Success Manager : The requirements listed below...experience; Act as the primary point of contact for customer escalations + Own overall operational account(s)… more
- Maritz (Fenton, MO)
- EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE! As a Client Success Manager within the Maritz Engagement Solutions team, you will play a pivotal role in ... ensuring our clients' satisfaction and success . You will be responsible for building strong relationships...drive engagement and business growth. This role demands a customer -centric mindset, exceptional communication skills, and the ability to… more
- Robert Half The Creative Group (Temecula, CA)
- Description We are offering an opportunity for an Account Manager in the Management Consultancy industry for a remote opportunity. The workplace is dynamic and ... will primarily be responsible for managing client relationships and ensuring their success . This role is a long-term opportunity. Responsibilities: * Build and… more
- UNUM (Chattanooga, TN)
- …The position is responsible for providing leadership and guidance to the Client Success teams and works closely with management and other partners to ensure a ... Duties and Responsibilities** + Manage all aspects of the assigned Client Success teams. Balance work volumes across team. + Provides collaborative leadership… more
