- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- SHI (Washington, DC)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... You** + You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform.… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- SOS International LLC (Vienna, VA)
- **Overview** Customer Success Manager for Exovera will collaborate closely with platform users, customers, and potential customers to guarantee their ... to exceed customer journey expectations. **Essential Job Duties** The Customer Success Manager manages relationships with users and ensures the overall… more
- Trellix (Reston, VA)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... Management you will be responsible for managing a team of Customer Success Managers responsible for customer on-boarding, product adoption and usage… more
- Iron Mountain (Washington, DC)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- PagerDuty (Washington, DC)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... their families globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will deliver a consistent cadence of… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM), you are the primary … more
- Cengage Group (Washington, DC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Amazon (Arlington, VA)
- …business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Instock… more
- Amazon (Herndon, VA)
- …about cloud computing, and who believe world class support services are critical to customer success . As a Program Manager , you will be responsible ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...growing rapidly. AWS Support is seeking an experienced Program Manager who thrives in a dynamic environment and has… more
- Quorum (Washington, DC)
- …have at least one (1) years of experience in an equivalent role such as Customer Success Manager , Account Manager , Implementation Consultant, or ... As a **Solutions Consultant** on the Professional Services team in the Customer Success department, you will lead new Quorum customers through the onboarding… more
- Quadient (Washington, DC)
- …the Quadient AR software platform. Live clients are introduced and handed to an assigned Customer Success Manager (CSM) as and when projects are completed ... clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams **Other… more
- Qualtrics (Reston, VA)
- …business. Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager ** **Why We Have This Role** The XM Success Team is ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more