- Wolters Kluwer (Boston, MA)
- …onboarding, and mentor teammates in their growth and development. You will report to the Manager , Customer Success . The territory will be clients in the ... (CE) product portfolio. You will act as the lead Customer Success representative for our largest and...years direct healthcare provider experience, preferably in a project manager or IT function; or related experience + Excellent… more
- Sanofi Group (Boston, MA)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible...support brand and corporate objectives, an ensure optimal account success within their assigned geography. + Engage with the… more
- SMX (Boston, MA)
- Lead Engagement Manager (3454)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States SMX is seeking an ** Engagement Manager (PM)** with a ... strong background in managing cloud projects and delivering excellence. Engagement Managers will be expected to be familiar with all SMX service offerings (resale,… more
- Autodesk (Boston, MA)
- …You will coach individuals for growth and performance in account management, and customer success . We work in a hybrid work environment. **Responsibilities:** + ... made. Autodesk's Education team is looking for a Senior Manager , Field Engagement to lead the US...Qualifications** + 5+ years of experience leading teams where success is sometimes dependent on creating new ways of… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in… more
- Cengage Group (Boston, MA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Amazon (Boston, MA)
- …Ops) team is looking for a passionate, organized, results-oriented, Sr. Technical Program Manager to build and manage security programs for the AWS Sales, Marketing ... Global Services (SMGS) organization. As the Sr. Technical Program Manager , you will own and manage the Guardian Program...improvements with education, awareness and enablement for an enhanced customer experience. You will support a customer … more
- Beth Israel Lahey Health (Boston, MA)
- …next generation of researchers and caregivers. The goal of the Office for Student Engagement and Experience is to support the building of a pipeline of healthcare ... (both clinicians and researchers). The Program Director for Office for Student Engagement and Experience is responsible for managing and overseeing all aspects of… more
- Lumen (Boston, MA)
- …is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this customer advocacy role, you will manage and ... role that requires partnering and collaborating across Experience, Marketing, Sales, Customer Success , Product and GPS. The successful candidate will… more
- TELUS Agriculture & Consumer Goods (Boston, MA)
- …engaging a wide range of stakeholders across sales, product marketing, product and customer success to develop strategies, messaging, and processes that drive ... do: As a senior member of the Brand & Customer Marketing team, the Manager , Customer...and collaborative work across the sales, marketing, product and customer success teams + Judiciously managing the… more
- Amazon (Boston, MA)
- …CHIME, with this person owning speaker nominations, speaker prep, booth design, customer engagement activities, tracking of metrics, and reporting to internal ... Healthcare & Life Sciences marketing team is seeking a customer and events marketing manager to spearhead...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- Marriott (Boston, MA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- Amazon (Boston, MA)
- …gaps and structure content effectively for compelling storytelling that improves customer engagement , brand perception and content performance while working ... advise them on effective, well-structured storytelling that can improve customer engagement * Possesses a clear understanding...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- Carter's/OshKosh (Hanover, MA)
- …strategies, and positive customer interaction. The ASM supports the Store Manager with customer engagement , operational execution, people management, and ... management experience. + Demonstrated leadership and supervisory skills. + Demonstrated customer engagement skills. + Ability to communicate effectively with… more
- Dynatrace (Waltham, MA)
- …Use Cases) engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager (CSM), Project Coordinator and client to ... and Business Insights services. + Work with Account Executives, Customer Success Managers, and Regional Service Managers...and quarterly business reviews. + Define, manage, and track customer goals for every engagement based on… more
- General Motors (Boston, MA)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- Bob's Discount Furniture (Somerville, MA)
- …Manager maintains a significant visible presence on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and ... promoting and exhibiting The Bob's Way. The Retail Assistant Manager is responsible for the success and...customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,… more
- VF Corporation (Braintree, MA)
- …the store team has the knowledge and skills to meet store goals for sales and customer engagement . **Skills for Success ** **What you bring:** + 3+ years of ... **Assistant Store Manager ** As the Assistant Store Manager ,...training, and coaching to assist in setting expectations on customer engagement , store policies and procedures as… more
- Trellix (Boston, MA)
- …working with Trellix. We are seeking an experienced SLED East Channel Sales Account Manager with a proven track record of success and a thorough understanding ... **_Job Title:_** Channel Account Manager (SLED) **_Role Overview:_** Trellix is in search...(both sales & technical training), and foster a productive engagement model (internal & external) throughout the region. This… more