- Sanofi Group (Atlanta, GA)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible...support brand and corporate objectives, an ensure optimal account success within their assigned geography. + Engage with the… more
- Capgemini (Atlanta, GA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is...technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans… more
- Deque Systems (Atlanta, GA)
- …accessibility experts, product managers, and software developers. The Engagement Manager must be self-driven and customer experience-focused, with the ... the world. Position Description Deque is seeking a full-time Engagement Manager to join the Professional Services...closely with the account team and customers to define customer objectives, goals, scope, success criteria and… more
- Capgemini (Atlanta, GA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is...technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans… more
- Jackson Spalding (Atlanta, GA)
- Social Media Community Engagement Manager - App Reviews & Digital Products Hybrid - Atlanta Are you looking to join a hungry and humble team of thinkers, ... ROLE Jackson Spalding is seeking an enthusiastic social media engagement manager to work with a nationally...client team and play a critical role in addressing customer concerns and driving success . ABOUT JACKSON… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in… more
- Cengage Group (Atlanta, GA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- SAP (Alpharetta, GA)
- …drives digital and high-quality engagement with potential customers delivering superior customer experience. As a Digital Sales Development Manager of ... The purpose of the organization is to support the Customer Success board area with a broad...with rock solid business process execution. As a people manager , you are responsible for supporting the success… more
- Microsoft Corporation (Atlanta, GA)
- …Manager who is looking for an opportunity to make a significant impact on customer success with the feedback they provide. They enjoy working with strategic ... business transformation to Microsoft cloud. The CXP PMO team provides holistic customer care and engineering-level engagement through stewardship to innovate and… more
- Quadient (Atlanta, GA)
- … marketing and play a pivotal role in driving our company's growth and success . **Position Title: Customer Marketing Manager ** **Location: US Remote** **Key ... and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging...additional offerings address their needs. + Work closely with customer success , sales, and product teams to… more
- AON (Alpharetta, GA)
- Aon is looking for a Customer Service Manager I in Alpharetta Georgia! This leadership position will work with our captive team based out of Alpharetta, Georgia ... guidance and developing performance development plans. + Manage employee engagement through open and supportive communication with the team....and policies. #li-kd1 2533081 Aon is looking for a Customer Service Manager I in Alpharetta Georgia!… more
- Marriott (Atlanta, GA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- CARMAX (Kennesaw, GA)
- …first by helping to make the car buying experience better and more streamlined. As a Manager in Customer Service you will directly manage a team of up to 23 ... department- to motivate, answer associate questions, and drive associate engagement . + Manage Business results - Track and measure,...and transparency in every interaction are vital to your success . From dealing with complex customer issues… more
- Intuit (Atlanta, GA)
- …partner engagement and performance + Work cross-functionally to ensure customer success , onboarding, and support + Analyze performance metrics, identify ... customers. We're looking for a highly motivated Partner Development Manager (PDM) to join the Intuit Mailchimp global partner...focusing on driving mutual success through new customer acquisition, upleveling customer success ,… more
- SAP (Atlanta, GA)
- …your team** SAP Technical Quality Manager is a key member of the Customer Success organization and works with customers with Premium Engagement contracts ... Engagement program + Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture,… more
- Carter's/OshKosh (Woodstock, GA)
- …strategies, and positive customer interaction. The ASM supports the Store Manager with customer engagement , operational execution, people management, and ... management experience. + Demonstrated leadership and supervisory skills. + Demonstrated customer engagement skills. + Ability to communicate effectively with… more
- General Motors (Atlanta, GA)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- Walmart (Warner Robins, GA)
- …within a highly challenging labor environment (for example, significant recruitment and engagement issues, high turnover) on proper customer service approaches ... facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced, highly… more