- Wolters Kluwer (Richmond, VA)
- …onboarding, and mentor teammates in their growth and development. You will report to the Manager , Customer Success . The territory will be clients in the ... (CE) product portfolio. You will act as the lead Customer Success representative for our largest and...years direct healthcare provider experience, preferably in a project manager or IT function; or related experience + Excellent… more
- Sanofi Group (Richmond, VA)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible...support brand and corporate objectives, an ensure optimal account success within their assigned geography. + Engage with the… more
- SMX (Richmond, VA)
- Lead Engagement Manager (3454)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States SMX is seeking an ** Engagement Manager (PM)** with a ... strong background in managing cloud projects and delivering excellence. Engagement Managers will be expected to be familiar with all SMX service offerings (resale,… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for driving ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Lumen (Richmond, VA)
- …is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this customer advocacy role, you will manage and ... role that requires partnering and collaborating across Experience, Marketing, Sales, Customer Success , Product and GPS. The successful candidate will… more
- Marriott (Richmond, VA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- Citizens (Glen Allen, VA)
- …leader to drive business improvement and control initiatives, colleague performance and engagement , customer experience, and investor, audit and stakeholder ... and help lead our team to Operational Excellence. In the Loss Mitigation Performance and Control Manager role, you will report directly to the Senior Loss Mitigation… more
- General Motors (Richmond, VA)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- Walmart (Chesterfield, VA)
- …within a highly challenging labor environment (for example, significant recruitment and engagement issues, high turnover) on proper customer service approaches ... facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced, highly… more
- SHI (Richmond, VA)
- …partners in the district with a goal of growing revenue and GM through customer acquisition, expansion, and retention. The District Manager will work in ... **Job Summary** The District Manager will lead and develop a team of...strategic opportunities + Maintain peer relationships and drive field engagement with strategic partners + Monitor customer ,… more
- Ross Stores, Inc. (Richmond, VA)
- …maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness\. + Assists ... over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- J&J Family of Companies (Richmond, VA)
- …in Biosense Webster software and products + Proven record managing close customer relationships and engagement + Experience presenting to senior leadership ... Professional Education Manager (BWI) - 2406185517W **Description** Biosense Webster, Inc.,...(including registration and enrollment processes) and tools for effective engagement with health care professionals. + Manage processes to… more
- Confluent (Richmond, VA)
- …**rk closely with internal teams (such as field marketing sales, account management and customer success ) and to understand customer and program needs.** 2. ... the impact of content on executive engagement metrics, such as engagement rates, pipeline velocity and customer retention.** 3. **Continuously optimize… more
- Concentrix (Richmond, VA)
- …brand and product engagement , generated marketing leads, and increased customer engagement /loyalty **Enterprise Core Competencies** Requires competency in ... Job Title: Sr. Product Manager (Oracle ERP) Job Description Sr. Product ...back-end system integration + Competency in brand and product engagement , e-commerce, web self-service, customer loyalty and… more
- Avanade Inc. (Richmond, VA)
- Group/Senior Manager , Organizational Change Management Pair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform ... end, enjoy achievements together - and repeat. Come join us A Group Manager within the OCM Advisory Practice represents the Organizational Change capability in… more
- Sherwin-Williams (Richmond, VA)
- …plans with multiple paths to success . This includes: + Complete key customer Relationship Maps with clear engagement objectives + Identify both the Technical ... a plan to deliver superior value to customers NEW CUSTOMER ACQUISITION & GROW AT EXISTING ACCOUNTS Advance new...all key stakeholders. Ensure that there is a Stakeholder Engagement Plan that connects the internal account support team… more
- Sanofi Group (Richmond, VA)
- …in complex environments *Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights *Demonstrated ... About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Sanofi Group (Richmond, VA)
- …in complex environments** Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights** Demonstrated ... **About the job** **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- SolomonEdwards (Richmond, VA)
- Banking Technology Sr Manager Remote - USA,USA This position supports the Business Consulting practice at SolomonEdwardsGroup focused on technology solutions and ... ownership of the client relationship. Provides oversight and quality assurance for engagement deliverables to the client. Communicates engagement scope, budget,… more