- Sanofi Group (Hartford, CT)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible...support brand and corporate objectives, an ensure optimal account success within their assigned geography. + Engage with the… more
- Trellix (Hartford, CT)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Hartford, CT)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed.** **About You:** + **7+ years of customer engagement and account management experience in… more
- Cengage Group (Hartford, CT)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Trellix (Hartford, CT)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Quadient (Hartford, CT)
- … marketing and play a pivotal role in driving our company's growth and success . **Position Title: Customer Marketing Manager ** **Location: US Remote** **Key ... and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging...additional offerings address their needs. + Work closely with customer success , sales, and product teams to… more
- The Cigna Group (Bloomfield, CT)
- …customer experience strategy and areas of focus to develop communications that drive customer engagement with the plan leading to better health outcomes, STAR ... success of campaigns and initiatives. + Working with Customer Insights team to develop primary customer ...Medicare Advantage customer experience to improve Cigna's customer engagement and satisfaction. + Manage annual… more
- Marriott (Hartford, CT)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- General Motors (Hartford, CT)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- Bob's Discount Furniture (Manchester, CT)
- …Manager maintains a significant visible presence on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and ... promoting and exhibiting The Bob's Way. The Retail Assistant Manager is responsible for the success and...customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,… more
- Walmart (Springfield, MA)
- …within a highly challenging labor environment (for example, significant recruitment and engagement issues, high turnover) on proper customer service approaches ... facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced, highly… more
- VF Corporation (Farmington, CT)
- …with the Store Manager to maximize profitability by ensuring that customer engagement , merchandising, operations, and community connection are all consistent ... **Assistant Store Manager ** As the Assistant Store Manager ,...provide training and ongoing development of store staff in customer engagement and all company programs, policies… more
- Confluent (Hartford, CT)
- …**rk closely with internal teams (such as field marketing sales, account management and customer success ) and to understand customer and program needs.** 2. ... the impact of content on executive engagement metrics, such as engagement rates, pipeline velocity and customer retention.** 3. **Continuously optimize… more
- Wolters Kluwer (Hartford, CT)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Takeda Pharmaceuticals (Hartford, CT)
- …disease state & product education throughout their geography. * Advanced customer engagement to create disease state awareness within multidisciplinary ... sales leads and tactics with key stakeholders activities to optimize customer engagement and account outcomes. **Minimum Requirements/Qualifications:** + Minimum… more
- M&T Bank (Springfield, MA)
- …the overall success of the branch operating model, including customer and employee experience, digital engagement , transactions/operations, servicing, and ... priority. Builds and develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to… more
- Sanofi Group (Hartford, CT)
- …in complex environments** Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights** Demonstrated ... **About the job** **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Sanofi Group (Hartford, CT)
- …in complex environments *Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights *Demonstrated ... About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Cengage Group (Hartford, CT)
- …templates, calendar), ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and leverage data to ... Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions +… more
- SolomonEdwards (Hartford, CT)
- Banking Technology Sr Manager Remote - USA,USA This position supports the Business Consulting practice at SolomonEdwardsGroup focused on technology solutions and ... ownership of the client relationship. Provides oversight and quality assurance for engagement deliverables to the client. Communicates engagement scope, budget,… more