- J&J Family of Companies (Providence, RI)
- …for differentiated enhancements and program adoption. Creatively works to address unique customer opportunities to grow customer engagement through ... Sr. Program Manager , ACUVUE(R) Practice Engagement - 2406187779W...and shape program roadmaps, as well as oversee program customer experience to accelerate engagement adoption. Will… more
- Trellix (Providence, RI)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Cengage Group (Providence, RI)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Trellix (Providence, RI)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Verint Systems, Inc. (Providence, RI)
- …of Job Function** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...customer /experience management industry. \#LI-BM1 At Verint, we believe customer engagement is the core of every… more
- CVS Health (Woonsocket, RI)
- …ambiguity. The Program Manager will report directly to the Senior Manager of Digital Engagement . Key Responsibilities + Responsible for supporting analytics ... consolidates for Sr. Manager /Director + Define key KPIs to measure program success + Seek new opportunities to innovate the retail space and rethink user… more
- Quadient (Providence, RI)
- …the creation and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging both digital and ... showcase how additional offerings meet their needs. + Work closely with customer success , sales, and product teams for campaign alignment and support. +… more
- Marriott (Providence, RI)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- CVS Health (Providence, RI)
- …to proactively build partnerships, foster collaboration, and influence others for customer success . Education: + Bachelor's degree or equivalent experience ... our cloud technology advancements, our developer community, and our CPT customer -facing engineers, facilitating seamless knowledge transfer and engagement .… more
- General Motors (Providence, RI)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- J&J Family of Companies (Providence, RI)
- …. **Key Responsibilities:** + Leading the development and shaping of a customer engagement strategy across emerging channels and delivering growth across ... Key Account Manager Market Development-Immunology (National) - 2406187317W **Description** Johnson...and regional impacts which could influence portfolio growth and customer engagement + Leverage customer … more
- Amazon (Johnston, RI)
- …potential as you take your HR career in exciting new directions. The Senior HR Manager is part of the North American Customer Fulfillment senior leadership team, ... Description Amazon's mission to be Earth's most customer -centric company would be impossible without our talented...people by creating an inclusive culture focused on safety, engagement , technology and innovation. Broaden your HR knowledge to… more
- Concentrix (Providence, RI)
- …brand and product engagement , generated marketing leads, and increased customer engagement /loyalty **Enterprise Core Competencies** Requires competency in ... Job Title: Sr. Product Manager (Oracle ERP) Job Description Sr. Product ...back-end system integration + Competency in brand and product engagement , e-commerce, web self-service, customer loyalty and… more
- Confluent (Providence, RI)
- …**rk closely with internal teams (such as field marketing sales, account management and customer success ) and to understand customer and program needs.** 2. ... the impact of content on executive engagement metrics, such as engagement rates, pipeline velocity and customer retention.** 3. **Continuously optimize… more
- Wolters Kluwer (Providence, RI)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Takeda Pharmaceuticals (Providence, RI)
- …disease state & product education throughout their geography. * Advanced customer engagement to create disease state awareness within multidisciplinary ... sales leads and tactics with key stakeholders activities to optimize customer engagement and account outcomes. **Minimum Requirements/Qualifications:** + Minimum… more
- Sanofi Group (Providence, RI)
- …in complex environments *Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights *Demonstrated ... About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Sanofi Group (Providence, RI)
- …in complex environments** Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights** Demonstrated ... **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Cengage Group (Providence, RI)
- …templates, calendar), ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and leverage data to ... Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions +… more
- Wolters Kluwer (Providence, RI)
- …our Patient tools through a comprehensive understanding of requirements acquired from customer success , engineering, innovation, and external product sources. + ... **Senior Technical Product Manager ** The primary responsibility of this position is...Editorial and Design platform features. + Support Product Marketing, Customer Success and Implementation teams to launch… more