- J&J Family of Companies (Dover, DE)
- …for differentiated enhancements and program adoption. Creatively works to address unique customer opportunities to grow customer engagement through ... Sr. Program Manager , ACUVUE(R) Practice Engagement - 2406187779W...and shape program roadmaps, as well as oversee program customer experience to accelerate engagement adoption. Will… more
- Trellix (Dover, DE)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Dover, DE)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Verint Systems, Inc. (Dover, DE)
- …of Job Function** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...customer /experience management industry. \#LI-BM1 At Verint, we believe customer engagement is the core of every… more
- Quadient (Dover, DE)
- …the creation and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging both digital and ... showcase how additional offerings meet their needs. + Work closely with customer success , sales, and product teams for campaign alignment and support. +… more
- Marriott (Dover, DE)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- General Motors (Dover, DE)
- …consult on customer case escalation training for EV Concierge and Customer Success teams) + Educational presentations (to audience of all backgrounds) ... Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company + Embrace data-driven & customer insights… more
- J&J Family of Companies (Dover, DE)
- …. **Key Responsibilities:** + Leading the development and shaping of a customer engagement strategy across emerging channels and delivering growth across ... Key Account Manager Market Development-Immunology (National) - 2406187317W **Description** Johnson...and regional impacts which could influence portfolio growth and customer engagement + Leverage customer … more
- Confluent (Dover, DE)
- …**rk closely with internal teams (such as field marketing sales, account management and customer success ) and to understand customer and program needs.** 2. ... the impact of content on executive engagement metrics, such as engagement rates, pipeline velocity and customer retention.** 3. **Continuously optimize… more
- Wolters Kluwer (Dover, DE)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Sanofi Group (Dover, DE)
- …in complex environments *Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights *Demonstrated ... About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Sanofi Group (Dover, DE)
- …in complex environments** Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights** Demonstrated ... **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to...outcomes across a full portfolio of vaccines, and strengthen customer relationships? We are responsible for the implementation of… more
- Wolters Kluwer (Dover, DE)
- …our Patient tools through a comprehensive understanding of requirements acquired from customer success , engineering, innovation, and external product sources. + ... **Senior Technical Product Manager ** The primary responsibility of this position is...Editorial and Design platform features. + Support Product Marketing, Customer Success and Implementation teams to launch… more
- Takeda Pharmaceuticals (Dover, DE)
- …disease state & product education throughout their geography. * Advanced customer engagement to create disease state awareness within multidisciplinary ... sales leads and tactics with key stakeholders activities to optimize customer engagement and account outcomes. **Minimum Requirements/Qualifications:** + Minimum… more
- WM (Dover, DE)
- …national origin, disability, or veteran status. **I. Job Summary** This Senior Manager oversees a global team responsible for consultation, planning and execution of ... and experience. **II. Essential Duties and Responsibilities** + This Sr. Manager is responsible for the successful configuration, development and continuous delivery… more
- Wolters Kluwer (Dover, DE)
- …up to three US travel activities per quarter (2-3 days each) for customer engagement , industry events and team activities. \#LI-Remote EQUAL EMPLOYMENT ... Kluwer Health Clinical Effectiveness team** , the Lead **Technology Product Manager ** **- Commercial Drug Information** role for **Medi-Span** represents the voice… more
- Sharecare, Inc. (Dover, DE)
- … and development, work quality, operational efficiency, long and short-term planning, customer -oriented thinking and P&L profitability. The Manager of Operations ... To learn more, visit www.sharecare.com . **Job Summary:** The Manager of Operations, Medical Record Retrieval has an overall...accounts or new accounts + Heavy coordination with Client Success to ensure total customer satisfaction **Physical… more
- HealthEdge Software Inc (Dover, DE)
- …**About Commercial Excellence:** TheHealthEdgeCommercial Excellence function includes Sales, Customer Success , and Marketing. These three organizations, ... and tactics aligned with business goals. + Work closely with Sales, Customer Success ,Professional Services leadership,and Demand Generation to build campaigns… more
- Marriott (Dover, DE)
- …As a member of the Loyalty Transformation Products team, the Senior Manager , Loyalty Transformation Products is responsible for supporting the modernization of our ... of the backlog and reflect changes in business priorities. The Senior Manager , Loyalty Transformation Products will demonstrate management skills and leadership in a… more
- Wilson Language Training (Dover, DE)
- Technical Project Manager **Department:** Customer Experience **Location:** For nearly three decades, Wilson Language Training- (WLT) has been dedicated to ... growing and actively looking to hire a Technical Project Manager . This position is responsible for managing Wilson Language...user adoption, adhering to Salesforce best practices. + Stakeholder engagement + Act as a liaison between business users,… more