- Sanofi Group (Washington, DC)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible...support brand and corporate objectives, an ensure optimal account success within their assigned geography. + Engage with the… more
- EPAM Systems (Mclean, VA)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- J&J Family of Companies (Washington, DC)
- …for differentiated enhancements and program adoption. Creatively works to address unique customer opportunities to grow customer engagement through ... Sr. Program Manager , ACUVUE(R) Practice Engagement - 2406187779W...and shape program roadmaps, as well as oversee program customer experience to accelerate engagement adoption. Will… more
- Govini (Arlington, VA)
- …growth through the delivery of value and a relentless commitment to problem-solving. The Engagement Manager is a savvy relationship manager who understands ... and leverage this expertise to architect solutions and ensure smooth execution. Engagement Managers are passionate about our client's success and ensure… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Qualtrics (Reston, VA)
- …Join over 6,000 people across the globe who think that's work worth doing. ** Engagement Manager - Voice** **Why We Have This Role** XM Discover provides ... require a special level of attention. **How You'll Find Success ** You will know you are doing a great...issues, and resources. + Coordinate and collaborate with the Engagement Manager and other members of the… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM),...**Preferred Qualifications** + Prior work experience in a Program Manager or Engagement Manager position… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …implementation phases. * Provide planning and logistical support as directed by the Momentum Customer Engagement and BD Support Manager for user ... **Momentum Customer Engagement SME** **Category:** Business Consulting,...Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... and governmental end-markets. Quorum allows users to manage stakeholder engagement , launch grassroots advocacy campaigns, and track legislative activity...at least 3 years of experience serving as a Customer Success Manager or Account… more
- Cengage Group (Washington, DC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Amazon (Arlington, VA)
- …Ops) team is looking for a passionate, organized, results-oriented, Sr. Technical Program Manager to build and manage security programs for the AWS Sales, Marketing ... Global Services (SMGS) organization. As the Sr. Technical Program Manager , you will own and manage the Guardian Program...improvements with education, awareness and enablement for an enhanced customer experience. You will support a customer … more
- SHRM (Alexandria, VA)
- Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-driven catalyst for ... globally. SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will...project management efforts and executing an overall strategy + Customer Engagement -- Proven results in member or… more
- SOS International LLC (Vienna, VA)
- **Overview** Customer Success Manager for Exovera will collaborate closely with platform users, customers, and potential customers to guarantee their ... and planning to exceed customer journey expectations. **Essential Job Duties** The Customer Success Manager manages relationships with users and ensures… more
- Trellix (Washington, DC)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Verint Systems, Inc. (Annapolis, MD)
- …of Job Function** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...customer /experience management industry. \#LI-BM1 At Verint, we believe customer engagement is the core of every… more
- Compass Maryland (Beltsville, MD)
- …program. The ideal candidate should possess: + Proven track record of success in community engagement , establishing relationships with community businesses, ... highly skilled, self-starter with a demonstrated record of case management, community engagement development, and innovative thinking for the position of Community … more
- Ford Motor Company (Washington, DC)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... + Handle customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success Team at key dealer… more
- Truth Initiative (Washington, DC)
- …projects to join our cross-disciplinary team and contribute to our growing business. The Client Success Manager (CSM) will report to the VP of Revenue and will ... client satisfaction. + Track and monitor user enrollment and engagement in the EX Program.* + Provide clients with...OR mail application materials to: Human Resources Attn: Client Success Manager 900 G Street, NW Fourth… more
- Quadient (Washington, DC)
- …the creation and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging both digital and ... showcase how additional offerings meet their needs. + Work closely with customer success , sales, and product teams for campaign alignment and support. +… more