- HealthEdge Software Inc (Concord, NH)
- …programs, and tactics aligned with business goals. + Work closely with Sales, Customer Success , Professional Services leadership,and Demand Generation to build ... environment. **About Commercial Excellence:** TheHealthEdgeCommercial Excellence function includes Sales, Customer Success , and Marketing. These three organizations,… more
- iCIMS (Concord, NH)
- **Job Overview** The SVP, Customer Success drives the operational strategy and has input into the strategic direction of the customer experience through ... oversight of our Customer Success Management and Technical Account Management teams responsible for...on escalated issues and deals with customers in a professional and effective manner + Manage considerable P&L responsibility… more
- SHI (Concord, NH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...site gyms andcafeterias + Ongoing opportunities for personal and professional growth and development due to our strong promote… more
- Verint Systems, Inc. (Concord, NH)
- … growth opportunities. Learn more at www.verint.com. **Overview of Job Function** The Customer Success Director is a strategic role that requires partnering ... closely with Verint's Fraud Security Solutions (FSS) key End-Customers. The FSS Customer Success Director will promote productive and positive relationships,… more
- Wolters Kluwer (Concord, NH)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager is ... capacity, the Project Manager will be the main contact for the customer and internal partners during onboarding. They are responsible for coordinating, organizing,… more
- Rocket Software (Concord, NH)
- …+ Assess risks, anticipate, and remove bottlenecks and resolve escalations impeding customer success . + Collaborate with other functions to ensure smooth ... services efficiencies. **Qualifications:** + 15+ years of experience leading client satisfaction/ customer success in a software services delivery organization. +… more
- Acxiom (Concord, NH)
- …Cloud Services Organization. Acxiom is seeking a Retail & Consumer Goods sales professional to join our expanding cloud services organization. In this role, you will ... business development and sales process, driving revenue in advisory, professional , implementation, and managed services from leads to close....our people are the single most important driver of success . Our teams work at the forefront of data… more
- EDB (Concord, NH)
- …our team. The CX Portfolio and Program Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business ... performance and optimizing operations and processes within the Customer Success team to drive efficiency and effectiveness. **Key Responsibilities:** + Manage… more
- J&J Family of Companies (Concord, NH)
- Professional Education Manager (BWI) - 2406185517W **Description** Biosense Webster, Inc., a member of The Johnson & Johnson's Family of Companies, is recruiting for ... a Professional Education Manager, based remotely within the United States....presentation, interpersonal) and executive presence + Track record of success in Sales + Competence in J&J Leadership skills,… more
- Trellix (Concord, NH)
- …+ You will collaborate with leaders from Engineering, Customer Success , Product Management, Marketing and Professional Services in providing market ... selling of enterprise-grade, integrated solutions and/or platforms, with a focus on customer success and achieving mutually positive results. + Security software… more
- Bankers Life (Concord, NH)
- Financial Services Professional - Hybrid Experience Location: Concord, NH, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description ... aiding clients in Wealth Management. Your growth is our success . Uncover your earning potential, build a workday around...- Retirement Solutions As a Bankers Life Financial Services Professional Expect To: 1. Build - Develop a client… more
- Wilson Language Training (Concord, NH)
- …of documents, resources, and presentations. + Work directly with the Service Fulfillment, Customer Success (CSX) and Tech Dev departments to understand use of ... Professional Learning Project Coordinator **Department:** Curriculum and Prof....improvement and will monitor certifications and credentials for all Professional Learning (PL) staff. **Essential Job Functions:** + Run… more
- Pearson (Concord, NH)
- …Development Manager is responsible for growing Pearson VUE's business in both the Professional and Federal markets, both with existing accounts and with new accounts ... Identify new business opportunities in the assigned business markets, professional certification and Federal hiring assessments. + Work with...of emerging requirements to allow Pearson VUE to meet customer needs and to allow Pearson VUE to stay… more
- Confluent (Concord, NH)
- …activities. You will work cross functionally with marketing, sales, product marketing and customer success , to source, secure and create impactful customer ... work cross functionally with marketing, sales, product marketing, product management and customer success , to source, secure and create impactful customer… more
- Unitil (Concord, NH)
- …Provide feedback on the efficiency of the customer service process * Ensure customer satisfaction and provide professional customer support * Follow call ... Customer Experience Rep (Full and Part Time Positions)...in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote… more
- Marriott (Concord, NH)
- …Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services ... and support to our Customer Management Products and Loyalty Organizations. This role will...business, information technology application design or development, or related professional area + Experience with or knowledge of Agile/Scrum… more
- Xylem (Concord, NH)
- …implementation of the customer and vendor master data management domains. This professional will direct the customer and vendor master data management and ... We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead**...will develop a rollout plan and ensure the on-going success of the program. We offer a full benefits… more
- Merck (Concord, NH)
- …Demonstrated experience developing and executing plans for engaging customers and meeting customer needs. + Demonstrated success in establishing, developing and ... **Job Description** The Virology Customer Representative is a key member of the...least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field… more
- Keurig Dr Pepper (Concord, NH)
- Job Overview The Sr Manager, DSD Customer Service will serve as the central point of contact for DSD NRS retail service management. This position will identify, ... service principles, including guardrails for the field. + Leveraging customer data and our internal data to establish optimal...Relationships - within the KDP network + Sr Manager's success will come from people and process; developing and… more
- HealthEdge Software Inc (Concord, NH)
- …initiatives + Work in a consultative fashion with other department heads, such as Professional Services, Customer Success , Support, Sales & Marketing, as an ... our vision by leveraging technology that rapidly evolves to meet changing customer expectations. Your entrepreneurial and systems approach will equip HealthEdge to… more