- Hired by Matrix (Columbus, OH)
- … Agent is the first point of contact for the users who call our IT Service Desk . Providing the highest level of customer service , the Service Desk ... financial institution? If so, our client is hiring a Service Desk Agent! What You'll Do: The...to streamline/automate agent process. Demonstrate strong customer service skills to provide phone support including:… more
- Creative Financial Staffing (Dublin, OH)
- …& HELP DESK TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes above and ... PC computers, and tablets. In coordination with the IT Service Desk , provide support for...knowledge transfer and workload balancing across platforms. Provide exceptional customer service as part of the Client… more
- Nesco Resource (Columbus, OH)
- …seeking a skilled Telephony Help Desk Manager to lead a team of customer service technicians providing assistance for federally governed cell phones as part ... requirements.Responsibilities: Team Leadership: Manage and mentor a team of customer service technicians, providing guidance, support... Customer Service Excellence: Foster a customer -centric culture within the help desk team,… more
- Mindlance (Atlanta, GA)
- …, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support , Customer Support Job Description: . An IT Service Desk (ITSD) agent is ... Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk… more
- University Hospital New Jersey (Newark, NJ)
- …of new staff, takes lead at the Information Desk and provide support in the supervisor's absence to ensure customer satisfaction. Qualifications High School ... Responsibilities The primary purpose of the Senior Customer Service Receptionist position is to register visitors for visitation and/or same day procedures by… more
- Shimadzu Scientific Instruments (Naperville, IL)
- …Diversity, and Culture Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional compensation ... and performing general office procedures. Additionally, the incumbent must perform direct support functions to assist the Regional Service Manager and the… more
- Insmed Incorporated (Bridgewater, NJ)
- …a culture of collaboration, continuous improvement, and exceptional customer service .Provide leadership for the IT support team, including hiring, training, ... Technology team is pushing boundaries in technology, innovation and customer service . We're a passionate, collaborative IT...necessarily be limited to, the following: Lead the IT Support Services Team including global help desk ,… more
- Converge Technology Solutions (Houston, TX)
- … Desk Agent Position Location: On-Site in Houston, TX 77002 Job Summary: The Customer Service Desk Agent is responsible for providing quality and ... support . Acting as a point of contact to support service users and customers reporting issues,...Ability to manage one or more customer service or service desk function… more
- Converge Technology Solutions (Houston, TX)
- Position Title: Team Lead, Service Desk Position Location: On-Site in Houston, TX Job Summary: Manage a team of service desk consultants to ensure ... and exceptional delivery and control with the objective of achieving or exceeding customer service level agreements (SLA's) in the most cost-effective manner.… more
- Dexian - DISYS (Denver, CO)
- …to explain technical terminology to non-technical end users.Strong interpersonal and customer service skills.Ability to communicate technical solutions with ... Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional Tier 2 support for...City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …mentor and lead your team, and you'll be working right alongside them, providing superior customer service to our client and Navy end-client. Team Lead Help ... immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client...orally and in writing and must have a positive customer service attitude. Excellent coordination and leadership… more
- Dexian - Signature Consultants (Des Moines, IA)
- …teamIdentify and suggest possible improvements on proceduresRequirements:Proven experience as a help desk technician or other customer support roleTech savvy ... Job Summary:Dexian is seeking a IT Service Desk /PC Tech-Mid-Level for an opportunity...on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the… more
- Fidelity TalentSource LLC (Westlake, TX)
- …next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The ... Service Desk Specialist role is to ensure...acumen, we expect a high attention to detail, outstanding customer service , and one's ability to build… more
- eXcell (Chandler, AZ)
- …teams to ensure project requirements and timelines are met Maintain high levels of customer service and support throughout all processes Manage 650 users ... opportunity.Our client has a brand new opportunity for a Service Desk Coordinator to join their team...ticket and project coordination within client technical and non-technical support teams. This role will require completion of two… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Characteristics Enter minimum KSAO's required to do the job.1+ year(s) experience in customer service or working within a Helpdesk environmentMust have general ... mannerManage customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as listed in the Service Level… more
- American Honda Motor Co Inc (Marysville, OH)
- …teams with timely & accurate inventory receipts & inventory transformations. Utilize support structure to focus on customer /supplier issues efficiently; ... understand steel business including material claims, processing, and cost structures. Support sales teams with timely receipts of inventory. Complete daily… more
- THE FLORIDA HOLOCAUST MUSEUM (St. Petersburg, FL)
- …Admissions desk and the Museum Store. The VSA demonstrates excellent customer service skills when interacting with and assisting visitors, selling ... oral group and person-to-person communications and interactions providing excellent customer service , conveying information, and selling tickets, memberships,… more
- Creative Financial Staffing (Bakersfield, CA)
- …for employees OVERVIEW OF SERVICE DESK LEAD: Manage the help desk team and evaluate performance. Ensure high-quality customer service while promoting ... support process. Maintain IT asset inventory. Ensure customer service is timely and accurate daily....help desk representatives and technicians Set specific customer service standards. REQUIRMENTS OF SERVICE… more
- SNI Technology (Fort Lauderdale, FL)
- OVERVIEW Sr. IT Support Services/ Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, ... will also manage IT Command Center functions including: staff and developing Help Desk , NOC/Site Support team members; develop, administer, and maintain IT… more
- Creative Financial Staffing (Houston, TX)
- …with SolarWinds products, such as SolarWinds Web Help Desk , SolarWinds Service Desk , and SolarWinds Dameware Remote Support #INAPR2024 #CBAPR2024 ... issues to the next level of support Document all support cases Preferred Qualifications for the Help Desk Specialist role: 1+ years of experience in a help … more
