- Merck & Co. (Boise, ID)
- …infrastructure, fish counters/pumps/graders, and gas infusion systems. As part of the Post-Sales Support Team the role is key for customer support of all aspects ... Context:This position is an individual contributor role on the Post-Sales Support team reporting to the NORAM Post-Sales Support Lead .Minimum education required:… more
- Cabela's (Ammon, ID)
- **_POSITION SUMMARY:_** Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the ... work schedules; coaches and motivates associates to promote positive customer relations and a productive team -oriented work...of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the… more
- iCIMS (Boise, ID)
- …support new business growth through greater customer advocacy and reference-ability + Lead the Customer Success team by providing vision, planning and ... drive innovation and value for iCIMS customers. The SVP, Customer Success is recognized as an influential leader...as well as across the full Services organization + Lead and coach the team , structuring appropriate… more
- R1 RCM (Boise, ID)
- … Success Director travel to the site on a weekly basis.** As our Customer Success Director, you will lead the client experience engagement driving Revenue ... a large care organization. You will partner with the Customer Executive team to deliver superior results...optimizing performance, and leading the transformation. + Facilitate and lead various client C-Suite and Service Line leader… more
- Wolters Kluwer (Boise, ID)
- …across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts ... and Midwest time zones **OVERVIEW** You will play a lead role in managing and driving our customer...CE products. You will collaborate with a regionally organized Customer Success team to ensure strategic … more
- Shaw Industries Inc (Boise, ID)
- … customer experiences, requires strategic thinking and a strong background in customer service, team management, and process optimization. This position will ... oversee the daily operations of the Residential Customer Care team , drive performance excellence, and...+ Escalation + Sales Support + Offering Solutions + Lead , motivate, and foster a collaborative and inclusive work… more
- Intuit (Idaho Falls, ID)
- …with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools. The Customer Success team within our Customer organization is focused ... engaging and growing our customers throughout their Intuit Mailchimp journey. Our team uses a consultative approach to guide customers through their lifecycle,… more
- Tractor Supply Company (Emmett, ID)
- …with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader ...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- Tractor Supply Company (Salmon, ID)
- …Needs & Wants. + Recommend Product Solutions. + Ask to Add Value & Appreciate the Customer . + Team Members are required to perform a combination of the following ... initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. _Do you love the life out here...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- Rocket Software (Boise, ID)
- …C/C++ DB2 administration + CICS administration + IMS administration + 5+ years in customer facing Consulting, or team lead experience **Essential Duties and ... will be in our IBM System Z professional services team working on customer engagements to help...throughout complete project lifecycle. + Work as an effective team member or lead in large implementation… more
- Rocket Software (Boise, ID)
- …knowledge of popular mainframe print productsused in the marketplace + 5+ years in customer facing Consulting, or team lead experience **Essential Duties and ... will be in our IBM System Z professional services team working on customer engagements to help...consulting and technical leadership skills and is able to lead teams on engagements with mid-level complexity. + Contributes… more
- Burlington (Meridian, ID)
- …an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part ... Time Customer Service Lead , under the guidance of the Assistant Store Manager...and execution strategies for the rest of the receiving team . + Drive improvement of friendliness, speed of checkout… more
- SMX (Boise, ID)
- …roadblocks + Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices + Be capable of managing ... Lead Engagement Manager (3454)at SMX(View all jobs) (https://www.smxtech.com/careers/)...orchestrate the delivery of the project. They will manage customer expectations and establish long-term partnerships by delivering complex… more
- Sanofi Group (Boise, ID)
- … customer needs and requirements on an ongoing basis and engage customer in collaborative discussions with cross-functional team members to explore ... that this knowledge is properly socialized across the cross-functional team . + Maintain working knowledge of the customer...customer to drive co-discovery of new opportunities. + Lead the development of effective account plans and strategies… more
- FedEx Office (Coeur D Alene, ID)
- …including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be ... POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of...communication among shifts + Coordinates pick-up and delivery of customer orders + May provide leadership to team… more
- Concentrix (Boise, ID)
- Job Title: Team Leader Job Description The Team Leader , Operations is responsible for the day-to-day supervision of a group of call center associates. ... updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team ...communication skills, both written and verbal + Ability to lead team in multi-tasking, prioritization, and meeting… more
- Merck (Boise, ID)
- …plans in collaboration with the account team and supervisor (known as the Oncology Customer Team Leader ). + Share learnings and best practices from one ... needs by effectively communicating and collaborating with the in-scope customer team : Customer Team Leader , Key Account Manager, Nurse Educator,… more
- Wolters Kluwer (Boise, ID)
- …solutions after launch. The role will work with Product Marketing, the Ovid Sales team , Customer Support and other functions to ensure that the initial ... The Lead Product Manager will be responsible for making...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Taco Bell (Idaho Falls, ID)
- …"front of house" or "back of house" production/service activities. activities. 4. Customer Service: Activities include orchestrating team members during meal ... Purpose: To ensure 100% Customer Satisfaction by improving customer service...the 3 C's: Customers, Coaching, and Controllable. As a leader in the restaurant we expect Shift Managers to… more
- Cornerstone onDemand (Boise, ID)
- …Manager, Global Customer Support will have a passion for delivering extraordinary customer experiences and leading a team of highly skilled customer ... Backlogs etc. **In this role you will ** + Lead efforts to hire, develop, and build a technical...successfully delivered on support metrics and managing a support team to high productivity. + Customer first… more
