- Micron Technology, Inc. (San Jose, CA)
- … service + Own and foster cross-department collaboration to align customer technical support + Advise senior management in relation to strategic ... decisions for technical customer support with timely and effective communication + Work closely with the customer to resolve their key concerns,… more
- PaxeraHealth (Newton, MA)
- …exciting opportunity? With the growth of our company, PaxeraHealth Corp. is now hiring a Senior Technical Support Engineer to join our talented team of ... the daily use of our family of products. The Senior Technical Support Engineer will...customer 's service expectations. + Assists with documentation and technical support content to assist with the… more
- ServiceNow, Inc. (Orlando, FL)
- …makes for great candidates. **What you get to do in this role:** ** ** The Senior Technical Support Engineer will be responsible for managing and resolving ... on complex issues. Other duties and responsibilities of the Senior Technical Support Engineer include:...training on the new products + Analyze & Identify Team/ Customer Pain points by tracking feedback from customers, feedback… more
- ServiceNow, Inc. (Orlando, FL)
- …makes for great candidates. **What you get to do in this role:** ** ** The Senior Technical Support Engineer will be responsible for managing and resolving ... on complex issues. Other duties and responsibilities of the Senior Technical Support Engineer include:...training on the new products * Analyze & Identify Team/ Customer Pain points by tracking feedback from customers, feedback… more
- Rocket Software (ID)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction ... subject matter expert on multiple products. **Job Overview:** The Senior Technical Support Engineer provides...+ May serve as designated point of contact or support coordinator for large customer + May… more
- Amazon (Redmond, WA)
- Description Kuiper is looking for a Senior Hardware Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design ... (Mechanical), Electrical Design and Antenna Design for the Customer Terminal (CT) Projects. As a Senior ...technical and schedule requirements. You will work with Customer Terminal Technical Program Manager to ensure… more
- Cummins Inc. (Shoreview, MN)
- ** Customer Engineering Senior Technical Advisors #MN226** **Description** Serve as the expert technical liaison between OEMs in developing technical ... and Analysis; Technical Customer Management; Voice of the customer (VOC); Product problem solving; Product Application Support . **Job** ENGINEERING… more
- Splunk (MN)
- …and all the things that make you, you. **Role Summary** Splunk is seeking a Senior Cloud Technical Support Engineer to provide enterprise level support ... is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems,...and more. **What you'll get to do:** + Provide technical support for enterprise customers + Develop… more
- NVIDIA (Westford, MA)
- We are seeking a motivated Senior HPC DGX Systems Technical Support Engineer passionate about AI, GPU, networking and datacenter technologies, to provide ... and resolving their issues. As a member of our Technical Support team, you are a detailed,...and marketing regarding product requirements, customer experience, support tools, etc. + As a technical … more
- Autodesk (Boston, MA)
- **Job Requisition ID #** 24WD77909 **Position Overview** Join Autodesk as a Senior Technical Support Specialist for our Architecture, Engineering, and ... our software, providing solutions, guidance, and troubleshooting assistance. Reporting to the Technical Support Manager, you'll manage customer issues across… more
- Amazon (Dallas, TX)
- …to equip customers with the latest cloud computing technologies? We believe that world class technical support is critical to customer success. If you are ... content for our AWS support team and our customers. Amazon Web Services Customer Support (CS) has an opening for a Technical Writer who thrives in a… more
- Dynatrace (Denver, CO)
- …faster and more securely, and ensure flawless digital experiences. **Job Description** As a Technical Support Engineer, you will be an integral part of our ... customer support and success. You will work...SaaS applications and infrastructure + Bachelor's degree or relevant technical support related experience or training **Preferred… more
- Pegasystems (St. Paul, MN)
- Senior Engineer, Technical Support Job Category: Client Support Location: US - California - Remote | US - Colorado - Remote | US - Minnesota - Remote | ... face of Pega. Our aim is to provide world-class technical support and advice on the use...service level agreements. In this role, you will drive customer success and loyalty by providing superior support… more
- Amazon (Seattle, WA)
- …so, the Selling Partner Support Experience team is looking for a Senior Product Manager- Technical to build and manage the strategy for consistently measuring ... improve the WW selling partner contact experience? Do you strive to create customer -centric solutions that drive measurable results? Do you like to design and… more
- ServiceNow, Inc. (San Diego, CA)
- …and technical skills that will lead to your success:** + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- ServiceNow, Inc. (Orlando, FL)
- …and technical skills that will lead to your success:** + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- Dow (Collegeville, PA)
- Senior Technical Service & Development Leader At a glance Position: Senior Technical Service & Development Leader Primary locationCollegeville (PA, USA), ... Coating Materials (DCM) has an enticing opportunity for a Senior Technical Service & Development (TS&D) Leaderbased...+ Collaborate cross functionally within the DCM business to support the definition of market and customer … more
- ServiceNow, Inc. (Orlando, FL)
- …and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing ... to ensure a timely and effective case resolution. In support engineering, the customer and their positive...for the health of ServiceNow. In this role, the support engineer will resolve technical cases created… more
- ServiceNow, Inc. (Orlando, FL)
- …and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution ... + Participate in and provide oversight to Change Management as it relates to Customer and Technical Support . + Own and bring to conclusion customer … more
- Cargill (Elk River, MN)
- …solutions that deliver healthy results for our customers. **Job Purpose and Impact** The Senior Technical Support position will lead the completion of ... with good laboratory practices. + Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating… more