- Red River (Lansing, MI)
- …+ Other business duties as assigned **Responsibilities/Functions:** + Design and architect advanced contact center solutions, focusing on Genesys and ... Red River is seeking a Design Architect to join our growing...team! This position serves as a technical authority on Contact Center consulting and is experienced in… more
- Concentrix (Lansing, MI)
- …will deliver strategic consulting, design , advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: Conversion Architect - SAP - Fulfillment Job Description Your...will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global… more
- Concentrix (Lansing, MI)
- …will deliver strategic consulting, design , advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: Conversion Architect - SAP O2C Job Description Your Journey...will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global… more
- Verint Systems, Inc. (Lansing, MI)
- …business needs and direction. + Architect scalable and resilient cloud-based contact center infrastructure. + Leverage unified communications, telephony and ... at www.verint.com . **Overview of Job Function:** Verint's Senior Architect , CCaaS plays a key role in designing and...contact center technologies and platforms. + Collaborate with go-to-market, product… more
- Verint Systems, Inc. (Lansing, MI)
- …to process, technology, software builds, and software releases + Familiarity with contact center operations and technology + Ability to utilize third-party ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect is responsible for driving innovation and leveraging the power of cloud… more
- Concentrix (Lansing, MI)
- …will deliver strategic consulting, design , advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: SAP Architect (Record to Report) Job Description Your Journey...will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global… more
- KPMG (Grand Rapids, MI)
- **Business Title:** Director, Network Availability Operational Lead/ Architect **Requisition Number:** 111660 - 45 **Function:** Business Support Services **Area of ... to join our Digital Nexus organization. Responsibilities: + Provide technical design and architectural leadership, including documenting and diagramming the logical,… more
- Concentrix (Lansing, MI)
- Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our ... cloud solutions and Big Data analytics. You will utilize design thinking, secure engineering practices and lean agile methods...Genesys Cloud or NICE CX certification + Knowledge of contact center skills, including ACD, IVR, NLP,… more