- American Honda Motor Co Inc (Marysville, OH)
- …with Honda's, we want you to join our team to Bring the Future!Job PurposeThe Team Manager for Deskside Support is responsible for managing a support ... the Executive Support , Client Quality Assurance, and Deskside Support team. Conduct gap analysis to...meet high customer satisfaction targets. Work together with Unit Manager to provide input for the direction and vision… more
- Merck & Co. (Redwood City, CA)
- …quality, look, and feel across various regions and sites, implementing best practices in deskside support . You'll play a crucial role in aligning these services ... experience, efficiency, effective collaboration, and comprehensive contract management with our Deskside Support service providers globally.Your impact will be… more
- ConsultNet (American Fork, UT)
- … support yourself when the workload spikes: PC's, laptops, deskside /desktop support , network connectivity issues, Active Directory, managing software ... Technical Support ManagerContract to HireProvo, Utah Metro areaTarget Pay...(production floor all the way up to the General Manager ) Be a part of the ConsultNet differenceAs a… more
- General Dynamics Information Technology (Washington, DC)
- …bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level ... requires periodic night and weekend work to ensure the success of the Deskside Support operation. The selected candidate must be a US Citizen (without any dual… more
- TEKsystems (New York, NY)
- …responsibilities include (but are not limited to): * Provide first class 2nd line ( Deskside support ) for incident resolution for all end user devices and ... and structure To provide an effective and professional IT support service to staff and clients in accordance with...Appropriate escalation of incidents and requests to the US Deskside Manager in line with processes. *… more
- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Type of Travel: Local * * * As a Deskside Support Technician, you will act as...CompTIA Security+, and ITIL v3 Foundations AND HDI Desktop Support Manager or A+ related certifications relevant… more
- Bechtel Corporation (Oak Ridge, TN)
- …defense, space, energy, and national and homeland security. This position will provide support to the Uranium Processing Facility (UPF) located at the Y-12 National ... be a first-of-its-kind complex for enriched uranium operations in support of Y-12 missions. UPF is one of the...+ Must be highly organized and a responsible time manager . + Must be able to handle multiple competing… more
- Robert Half Technology (Decatur, GA)
- …Active Directory. * Knowledge of Computer Hardware, Configuration Management, Deployments, Deskside Support . Requirements * Proven experience in managing a ... are offering an employment opportunity for a Help Desk Manager in the non-profit industry based in Decatur, Georgia....of planning and executing technology deployments * Experience providing deskside support to end users * High… more
- Robert Half Technology (Deerfield, IL)
- …Manage deployments of new systems and software across the organization * Provide deskside support to staff, troubleshooting any technical issues they may ... Description We are in search of a Help Desk Manager to be based in Glenview, Illinois. The role...Configuration Management * Experience in Deployments * Experience providing Deskside Support * Excellent communication and leadership… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking IT End User Support Lead section to support an IT Service Delivery effort for USTRANSCOM ... is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant… more
- CACI International (Arlington, VA)
- IT Operations Manager (Tier 1 / Tier 2) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * CACI is seeking an IT Operations Manager (Tier 1 / Tier 2) to join our...service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- SAIC (Washington, DC)
- …through an enterprise IT service desk; contracted business service desks and on-site deskside services, the service delivery manager owns the policies, processes ... Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. Demonstrated experience in… more
- CACI International (Arlington, VA)
- Senior Program Manager (IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day...covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and engineers, incident… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …the IT Help Desk, which includes the IT Call Center (Tier 1), Tier 2 Deskside Support , and Systems Administration Team (SAT) functions. Bowhead seeks a dedicated ... **Overview** Project Manager (HHSIT-2023-18464-W): The FDA Office of Information Management...Management (OIM) provides centralized information technology management, services, and support to the approximately 18,500 FDA employees and contractors… more
- CompuCom (Atlanta, GA)
- …Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery Manager owns the delivery ... and ensures service levels are achieved. + Manage an on-site team of deskside services associates. + Provides leadership and direction in the service management… more
- Robert Half Technology (Houston, TX)
- …* Expertise in Computer Hardware and its troubleshooting * Familiarity with Deskside Support and Configuration Management * Ability to manage deployments ... contract to hire employment opportunity for a Help Desk Manager in Houston, Texas. This role will focus on...work closely with other IT staff to deliver timely support services. Responsibilities: * Lead the Service Desk team… more
- General Dynamics Information Technology (Falls Church, VA)
- … Manager with who will provide oversight in areas including Call Center Support , Deskside Support , Inventory Management, and Endpoint Management programs ... relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk staff uses the required tools and… more
- ABBTECH Professional Resources, Inc. (Detroit, MI)
- …procedures to excess the refreshed target system 10. _2._ **_Desk Side:_** Deskside technicians provide on-site support for incident resolution when remote ... is unable to provide a solution. They provide support for on-site delivery of work products and supplemental...management system, which is an implementation of HP's Service Manager COTS product. Each technician will manage his/her incident… more
- ABBTECH Professional Resources, Inc. (Kansas City, MO)
- …procedures to excess the refreshed target system 9. _2._ **_Desk Side:_** Deskside technicians provide on-site support for incident resolution when remote ... is unable to provide a solution. They provide support for on-site delivery of work products and supplemental...management system, which is an implementation of HP's Service Manager COTS product. Each technician will manage his/her incident… more
- ABBTECH Professional Resources, Inc. (Andover, MA)
- …procedures to excess the refreshed target system 9. _2._ **_Desk Side:_** Deskside technicians provide on-site support for incident resolution when remote ... is unable to provide a solution. They provide support for on-site delivery of work products and supplemental...management system, which is an implementation of HP's Service Manager COTS product. Each technician will manage his/her incident… more
