- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Required: Up to 10% Type of Travel: Local * * * As a Deskside Support Technician , you will act as a model of customer service excellence to all… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will act as a model of customer service… more
- DLA Piper (Washington, DC)
- …considered. **Job:** _Information Technology_ **Organization:** _IT Firm_ **Title:** _IT Technician - Deskside Support_ **Location:** _District of ... achieve. Together. If you are a highly talented IT Technician , we want to hear from you! This position...school diploma or GED + 2 years' experience providing support to end users, troubleshooting hardware/software issues, and installing… more
- Leidos (Rockville, MD)
- **Description** We are looking for a ** Deskside Technician (Tier 2).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical representative ... skills. + Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has been dispatched from the… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- NuAxis Innovations (Washington, DC)
- **Desktop Support Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Desktop Support Technician ** for a Full-Time position. **Job...would include: + All aspects of both Remote and Deskside computer support + Owning, tracking, and… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network...and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements.… more
- General Dynamics Information Technology (Washington, DC)
- …quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, maintenance, ... SERVICE DESK / HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent… more
- Indigo IT, LLC (Washington, DC)
- …levels. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Provide personalized remote, and when needed, one-on-one deskside support (eg, end user support , basic end ... skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher levels of support . Ensures that all events are… more
- CACI International (Arlington, VA)
- …team comprised of over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth up to 50 ... receive a standardized onboarding approach for Tier 1 & 2 service support . Candidates will drive performance to meet contractual SLAs, implementing and streamlining… more
- CACI International (Arlington, VA)
- …of over 15 service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth up to 50 ... received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will be responsible for meeting contractual SLAs, implementing and… more