- Novo Nordisk Inc. (West Lebanon, IN)
- …team working as part of the project Provide Tier 1 hands on support , as needed (end user/ desktop support , including Service delivery and Incident ... to ensure business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support : Documents, tracks and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- IT Concepts (Washington, DC)
- …our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. ... at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Desktop Support Analyst ensures proper...organization wide. The Desktop Support Analyst serves primarily as a tier 2 ... Associates degree or 5 years related experience + 2 years desktop support experience + Preferred: Bachelor's degree + Preferred: Information Systems… more
- Robert Half Technology (Cleveland, OH)
- …candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is long-term contract / temporary to ... for you. If you think you have these qualities, Robert Half has a Desktop Support Technician role with a company in the Manufacturing industry that may be the… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites ... and monitors the problem to ensure a timely resolution Provdes as 2nd level ( Tier II) support to other helpdesk technicians Relies on expdrience and judgement… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level ... school Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides...locations POSITION RESPONSIBILITIES Technical + Show proficiency in lower tier responsibilities + Be on call during business and… more
- Trinity Health (Albany, NY)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... printer, etc.) at users' locations. 4. Provides desk-side end-user Tier 2 support and problem troubleshooting for...desktop software and works with vendors to resolve Tier 3 issues. 5. Provides consultation to ITS users… more
- Trinity Health (Columbus, OH)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Insight Global (St. Paul, MN)
- …role in. Outside of that, they will also be responsible for the following: - Manage Tier 2 desktop support tickets through ServiceNow with an average of 8-10 ... is looking for a resource to join their 5-person desktop support team. This person will be...go above and beyond - Either a service desk analyst who is reaching for their next opportunity, or… more
- Motion Recruitment Partners (Plano, TX)
- Tier 2/3 Support Analyst / Plano,...issue resolution + Active Directory and Group Policy + Remote Desktop Support and in person deskside support ... offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to...end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment by respond to calls,… more
- Robert Half Technology (Haltom City, TX)
- …hardware, and configuring systems and applications per defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to ... Description IT Technical Support Specialist Job Description Position Summary We are...Position Summary We are currently seeking a IT Technical Support Specialist to join our team. Our Information Technology… more
- Robert Half Technology (Oak Brook, IL)
- Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a ... Solid knowledge of SCCM and solid experience in software/hardware support . 4. Proven ability to resolve Tier ...software/hardware support . 4. Proven ability to resolve Tier 2 issues independently. 5. Strong communication and customer… more
- Robert Half Technology (Richardson, TX)
- Description Tier 1 IT Support Specialist Do you thrive in a fast-paced environment troubleshooting technical issues? Are you passionate about providing ... so, we want to hear from you! We are seeking a driven and detail-oriented Tier 1 IT Support Specialist to join our team. In this role, you will be the first… more
- TEKsystems (Raleigh, NC)
- …service to the college faculty, staff, students and occasionally hospital personnel. Their support ranges across tier 1-3 for a Windows and Mac environment. ... Description: The technical support team is a group of three ...Our client is in need of a support professional who is passionate around customer service, mission-driven… more
- ERP International (Washington, DC)
- …www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified ... and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier...and video guide training planning and development Video Conferencing Support (ie, VTC) General Desktop and Mobile… more
- Fusion Technology LLC (Chantilly, VA)
- Tier 3 Analyst (Senior Security Analyst ) Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the ... CEH, or equivalent) What you'll do: Functional Description - + The Sr Security Analyst will monitor and analyze security events and alerts reported by the TSA SIEM… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
