- Spectrum (Charlotte, NC)
- …and experiences Spectrum is known for. BE PART OF THE CONNECTION As a Senior Digital Service & CX Analyst , you'll support customer experience requirements, ... customers the help they need without human intervention. Our CX and customer service innovation helps deliver the exceptional...to Charter's vision to drive best in class IVR digital self-service. WHAT OUR SENIOR DIGITAL SERVICES… more
- Baylor Scott & White Health (Dallas, TX)
- …a Data Scientist, Data Engineer, Machine Learning Engineer, Data Principal, Customer Intelligence Analyst , CX Analytics Analyst , Quantitative Analyst , ... **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in...in advancing customer experience and driving innovation across our digital products and services. Your expertise will be crucial… more
- American Express (Sunrise, FL)
- …will you make an impact in this role?** At American Express we are seeking a Digital Marketing Analyst to ensure all digital Cardmember touch points are ... Qualifications** + Two to five years of experience in digital product management or similar role. + Bilingual in...Strong analytical, prioritization, and negotiating skills. + Experience in CX and UX. + Passionate for building great products… more
- Foundever (MA)
- …the team behind the best experiences for +750 of the world's leading and digital -first brands. Our innovative CX solutions, technology and expertise are designed ... Business Analyst - Specialisation in Telecommunication networks and Contract...best experiences for +750 of the world's leading and digital -first brands. Our innovative CX solutions, technology… more
- Meta (Sunnyvale, CA)
- **Summary:** The Reality Labs Customer Experience ( CX ) team at Meta is focused on improving customer experiences across the end-to-end customer journey. As the ... Customer Experience Analyst at Reality Labs, you will be part of...the overall customer experience. Leveraging your strong background in CX /VoC and expertise in data analysis and storytelling, your… more
- Cisco (San Jose, CA)
- …Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco's CX business. You will be ... engagement and developing long term relationships with the industry analyst community across the globe. You will act as...to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it?… more
- University of Washington (Seattle, WA)
- …to enable innovation, learning, discovery, and service." UW-IT Customer Experience ( CX ) is a full-service organization providing 24x7x365 support to UW faculty, ... the University, representing UW-IT and advocating on behalf of our customers. CX operates the Service Center assisting the UW community; monitors and troubleshoots… more
- HighPoint (Chantilly, VA)
- Business Analyst HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The role of ... Business Analyst contributes to HighPoint by developing and implementing a...choice. HighPoint helps government agencies elevate the citizen experience ( CX ) by improving the touchpoints through which citizens interact… more
- HighPoint (Philadelphia, PA)
- Software/Integration Analyst HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The ... role of Software/Integration Analyst contributes to HighPoint by implementing technical solutions in...choice. HighPoint helps government agencies elevate the citizen experience ( CX ) by improving the touchpoints through which citizens interact… more
- Mass Markets (FL)
- …We are currently looking for a talented and motivated Mergers and Acquisitions Analyst /Specialist to join our high-performing team. The Ideal candidate should have a ... as have excellent communication and interpersonal skills. As a Mergers and Acquisitions Analyst you will play a pivotal role in supporting the company's growth… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... of progressively responsible relevant work experience as a technical analyst in the area of day- to-day design, development,...against MS SQL DB* Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email,… more