- Marriott (Bethesda, MD)
- …associates to deliver localized and relevant experiences for their local customers. The Director , Customer Experience Localization will drive an enhanced ... focus on localization as it relates to customer experience . Specifically, this leader will be responsible for identifying and applying ideas to grow local … more
- J&J Family of Companies (Horsham, PA)
- Product Director , Access & Customer Experience Marketing, Dermatology & Rheumatology (1 of 2 roles) - 2406181722W **Description** Johnson & Johnson ... health for humanity. Learn more at https://www.jnj.com/. The Product Director , Access & Customer Experience Marketing, will lead the strategic development… more
- Carrier (Palm Beach Gardens, FL)
- …Transform your tomorrow by joining our team! **About this role:** We are seeking a Director of Digital Customer Experience & Marketing reporting to the ... customer experiences for a full portfolio of leading brands. The Director , of Digital Customer Experience & Marketing will be responsible for the… more
- Walmart (Bentonville, AR)
- …and developing a unified strategy around customer identity.We are seeking a ** Director , Operations - Identity Customer Experience ** for the Customer ... ensuring streamlined processes, security, scalability, regulatory compliance and best in class customer experience . The customer is at the heart of all we… more
- The Hartford (Hartford, CT)
- …(CX) may be the opportunity for you to grow your career. We're looking for an assistant director of customer experience to help us manage our voice of ... and the marketing & communications team. Reporting to the Director of CX for MLC and Global Specialty, you'll...develop action plans from VoC feedback to enhance the customer experience . + Partner with business to… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY:** Reporting to the SVP, Customer Experience , the Customer Experience Director is an executive within Baylor Scott & White Health ... (BSWH) who plans, develops, and implements customer experience programs and initiatives for BSWH, which may include customer strategy, customer journeys,… more
- Qualtrics (Seattle, WA)
- …You will have the opportunity to play a pivotal role in the success of our Customer Experience line of business. This role will allow you to build your expertise ... + 15+ years of experience in B2B SaaS Marketing, with 8+ in customer -facing roles + Bachelor's degree and or equivalent preferred + Experience in managing… more
- Robert Half Finance & Accounting (New York, NY)
- Description Robert Half is currently recruiting a director of customer success for a client of ours in the transportation industry. This individual will craft ... + A bachelor's degree is required + A minimum of 5 years experience managing a customer service team is required + Demonstrated CRM proficiency + Industry … more
- Northwell Health (New York, NY)
- …and evaluates the development and sustainment of patient, family and customer experience programs and initiatives. Collaborates with leadership team(s) ... to create the local patient and customer experience strategy utilizing core concepts of Patient Experience . Job Responsibility + Leads and role models… more
- Boehringer Ingelheim (Ridgefield, CT)
- **Description** Sr. AD, Medical Customer Experience Lead is responsible for orchestrating medical customer experience through developing campaigns and ... The Sr AD collects and consolidates insights (new and existing) to inform customer experience strategy, campaigns and content. With a deep understanding of… more
- Abbott (Alameda, CA)
- …As **Global Channel & Content Solutions Director ,** this position reports to the Sr Director , Global Customer Experience and will be part of the Global ... to be successful in this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is personalized and… more
- Highmark Health (Columbus, OH)
- …Provider operations + 3 years with product management + 2 years with customer experience **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + None ... and defining multi-year roadmaps for product areas that impact a customer 's financial experience - member and patient billing, benefits and claims, cost… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- …required) *Summary of Primary Duties and Responsibilities:* Reporting to the Sr Manager/ Director , Customer Experience Delivery, this position has ownership, ... *SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS* *JOB TITLE:* Customer Experience Delivery Manager I/II/Senior, Evergy Strategy & Support *REQUISITION:*CUS00GG… more
- Evergy, Inc. (Kansas City, MO)
- …required) **Summary of Primary Duties and Responsibilities:** Reporting to the Sr Manager/ Director , Customer Experience Delivery, this position has ... **Description** **SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS** **JOB TITLE:** Customer Experience Delivery Manager I/II/Senior, Evergy Strategy & Support… more
- Western Union (Denver, CO)
- …Union's contact center strategy, performance, and operations. The Director , Customer Care Operations must have experience working with vendor partners ... ** Director ** ** Customer Care** **Operations** **-** **Miami,...this leader will be responsible for accelerating Western Union's customer experience agenda. This role centers on… more
- Sylvan Learning (Bowling Green, OH)
- …with the Center Director regularly to ensure quality and consistency of the customer experience . The Director of Education position at our Bowling Green ... Education is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education...Sylvan families are met. To ensure a personal learning experience , the Director monitors student performance, meets… more
- Walmart (Bentonville, AR)
- Position Summary What you'll do ** Director , Identity Experience Analytics** The Customer Digital Identity organization is enabling Walmart to better ... data and identity capture and developing a unified strategy around customer identity. ** Director of Identity Experience Analytics** Reporting in the … more
- Teva Pharmaceuticals (Parsippany, NJ)
- …with potential and existing customers. The Director will also provide optimal customer experience to this high touch client base. Location: This role can ... Director , CDMO Business Development & Key Account Management...with biotech and innovative pharmaceutical companies. + Assure optimal customer experience for clients throughout the entire… more
- Qualtrics (Seattle, WA)
- …and our inhouse Product Content Studio. You will report directly to the PMM Director for Digital Customer Experience Products. _How You'll Find Success_ ... who think that's work worth doing. **Senior Product Marketing Manager, Digital Customer Experience Products** _Why we have this Role_ Qualtrics is seeking an… more
- Wolters Kluwer (Dallas, TX)
- …-facing products & services and for internal business capabilities needed to deliver the customer experience . The ** Director of Product Operations** will act ... critical initiatives that accelerate revenue, drive cost efficiencies, enhance the customer experience and improve employee engagement. Will provide strategic… more