- AdventHealth (Altamonte Springs, FL)
- …. 5 years of experience, with prior role(s) in customer relationship management , strategic program management , consulting, business development, account ... CX Analyst will work in partnership with the Director of Experience Programs Intelligence to cultivate Voice of...Admin, Reporting Admin, Users & Roles Admin, System & Program Design, System Admin . Support platform quality analysis… more
- Honeywell (Phoenix, AZ)
- …complex ideas and concepts to both technical and non-technical stakeholders. * Present program performance and key metrics to senior management . YOU MUST HAVE ... Project Manager with a focus on Communications and Change Management here at Honeywell, you will play a critical...to executive-level stakeholders. You will report directly to our Director of Transformation, and you will work out of… more
- The Hartford (Hartford, CT)
- …line of business partners and the marketing & communications team. Reporting to the Director of CX for MLC and Global Specialty, you'll use your passion ... and Agile team to gather business requirements and quantify CX benefits related to program enhancements as...+ Ability to understand business strategies and goals and CX can influence greater outcomes + Project management… more
- SAIC (Washington, DC)
- … of similar size, scope and complexity, as described above. 1. Active Project Management Institute Program Management Professional (PMI-PgMP) 1. At time of ... Management Institute (PMI). 1. Within six months of program start, possess and maintain an ITIL 4 Strategic...emerging technologies and techniques (such as AI/ML, automation, Cloud, CX ) into similarly sized federal agencies 1. A successful… more
- Walmart (Bentonville, AR)
- …and developing a unified strategy around customer identity.We are seeking a ** Director , Operations - Identity Customer Experience** for the Customer Digital Identity ... experience domain in store (eg store service desks, checkout)** + Analyze existing CX flows at different touch points + Design experiments for identity capture… more
- ManTech (Alexandria, VA)
- …or related discipline coupled with 8+ years software and/or finance experience + Program management experience + Strong analytical skills with the ability to ... Program Objective Memorandum (POM), Resource Allocation Plan (RAP) development, Acquisition Program Management to a Level I/II/III/ACAT program of record… more
- Burns & McDonnell (Chicago, IL)
- …on helping our clients secure their operational technology and assets. The Director of Security Compliance within the Industrial Cybersecurity Consulting group will ... approach to selling services, developing staff, and maintaining client relationships. The Director of Security Compliance primary responsibility is to help lead the… more
- Amazon (Seattle, WA)
- …and aspires to be the world's most engaging, satisfying, and loved membership program , that delivers profitable growth by improving the Amazon experience. The ... program serves over 200 million members across 25 countries,...adoption of Amazon in new locations and segments. The Director , UX Design will be a key leader in… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking a BPO Insurance Sales Director experienced in Property and Casualty and Life insurance to support complex business process ... the team. This is a senior-level position requiring experience in account management of contact center clients. Experience in BPO insurance contracts, contact center… more
- NASCO (Columbus, OH)
- …feedback from multiple groups such as sales, marketing, customer support, customer experience ( CX ) and user experience (UX) leaders, as well as customers and the ... preferably in healthcare + Depth of experience across product management skills with a track record of delivering successful...accounts to help with out-of-pocket medical expenses + Wellness Program + 17 Days of Paid Time Off (PTO)… more
- CIBC (Chicago, IL)
- …Experience ( CX ), Customer Service, Leadership, Long Term Planning, Project Management , Relationship Management , Strategic Objectives At CIBC, we are in ... ambitions a reality, the CIBC US offer focuses on integrated relationship management , where Commercial, Wealth and Capital Market teams work together to deliver… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Director , User Experience Research **General Information** Ref #: 20240037400 Travel Amount Required: None Job Type: Regular-Full Time Location: Lowell - ... at UKG, our purpose is people (TM) . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who… more
- TE Connectivity (Berwyn, PA)
- DIRECTOR IT & CIO (US remote) **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and ... with Strategy and Portfolio leaders as well as TEIS CoEs and Program Managers to facilitate implementation of newest technologies, deployment of best practices… more
- Mass Markets (Dallas, TX)
- …This is a senior-level position requiring experience in P&C account management . Experience in BPO insurance contracts, contact center operations, client services, ... or account management is preferred. In addition, responsibilities of this role...and the MCI operations and shared services team. Our Director 's are responsible for the following tasks: + Develop… more
- CIBC (San Francisco, CA)
- …40 **Skills** Banking, Business Banking, Business Development, Client Relationship Management , Community Connections, Customer Experience ( CX ), Financial ... mindset and subsector industry expertise. **What You'll Be Doing** The Director 's primary responsibilities will be participating in all aspects of the… more
- WSP USA (Charlotte, NC)
- …of DB schema, inter-connections within different Oracle fusion modules (PPM, HCM, CX , Finance and Procurement) and a sound understanding of technology stack within ... solutions + Coach and Mentor junior resources on the program + Adhering to program governance for...more of the following Oracle fusion modules (PPM, HCM, CX , Finance and Procurement) **About WSP** WSP USA is… more
- Mondelez International (East Hanover, NJ)
- …is a leadership role accountable for enhancing the current spend optimization program for Biscuits, Bars and Confectionary categories and building the media ... Enhance the existing capability for Marketing Mix. Recommend relevant enhancements to the program in line with business needs / requests. + Identify critical gaps… more
- Staples (Framingham, MA)
- …of the Digital team, this position manages core components of our SEO program , an essential traffic and growth channel across Staples.com and SA.com. This position ... SEO performance + Collaborate with experts in Paid Media, Analytics, Digital CX , Creative, Content, Product and Web Development + Conduct competitive analysis:… more
- Amazon (Westborough, MA)
- …across many teams. - The candidate will possess a strong technical program management and process excellence background, will have demonstrated experience ... allocations. Ensure resource (budget and headcount) adherence across MSP CX * Develop the Capacity Planning Program ...plans. Highlight misses, direct appropriate closure actions within MSP CX * Assist MSP CX Director… more
- Sunrun (Downey, CA)
- …to diversity, inclusion and belonging. **Responsibilities** + Scheduling and Calendar Management : Use depth of knowledge in construction and calendar expertise to ... scheduling of installation, home upgrade, and inspection appointments in coordination with CX Pro Team, or customers directly as needed + Confirm appointments with… more