- Insmed Incorporated (Bridgewater, NJ)
- …to, the following: Lead the IT Support Services Team including global help desk, end user hardware/software, on-boarding, off-boarding, IT orientation, ... areas for improvement.Vendor management: Oversee relationships with external IT vendors/managed services ensuring cost management, optimal service delivery and… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …working as part of the project Provide Tier 1 hands on support, as needed ( end user /desktop support, including Service delivery and Incident response) IT ... in IT/OT, System Managers, and IT QA Maintain IT services and operations according to service level...right thing to do Listen to others ideas and help them maturing for the business and put them… more
- Merck & Co. (North Wales, PA)
- …brand teams to drive awareness of current and upcoming solutions and ensure end user adoptionCollaborate across Human Health, Strategy and Commercial Operations, ... communications to the audienceStrong collaboration skills - ability to help teams understand the big picture, their role, and...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Rahway, NJ)
- …company's Information Technology (IT) division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a ... Security Administration, and SAP Development.- They will also have responsibility for the end -to- end Upgrade strategy from roadmap to execution for the entire… more
- Merck & Co. (Rahway, NJ)
- …will play a key role as steward for this system.- Responsibilities include collaborating with the end user areas, the IT groups as well as the vendor to ensure ... the following:Site Operations (GWES) :- The Automation specialist will help to support several automation systems across the Rahway...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Menards, Inc. (Eau Claire, WI)
- …The Application Support Analyst I's role is to handle, document, and actively resolving end user help tickets and escalating incidents related to ... applications and systems. This includes actively resolving escalated end user help tickets within...experienced Team Member. + Record, track and document the service desk ticket problem-solving process, including all successful and… more
- Robert Half Technology (Tampa, FL)
- …Duties Manage all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and ... Desk functions. Establish and enforce Help Desk service level agreements in consultation with end ...e-mail to ensure courteous, timely, and effective resolution of end user issues. Design and enforce request… more
- Robert Half Technology (Tampa, FL)
- …+ Manage all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and ... functions. + Establish and enforce Help Desk service level agreements in consultation with end ...email to ensure courteous, timely, and effective resolution of end user issues. + Design and enforce… more
- City of College Station (College Station, TX)
- …technology support services . Individuals will provide help desk level customer service and resolve end user requests. Problem resolution may involve ... can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when… more
- Viking Client Services, LLC (Eden Prairie, MN)
- …calls from internal customers + Working closely with more senior staff, resolve or escalate end - user help requests + Log work activities and report negative ... Viking Client Services provides payment processing, recovery, claims management and...industry. We are looking for a full-time Computer Technician ( Help Desk Support) to work on site to support… more
- State of Georgia (Meriwether County, GA)
- … support both remotely and onsite. Prioritizes, documents, troubleshoots, analyzes, and resolves end - user help request. Deliver and setup computer, laptops, ... and other end user devices. Provides support for local...user with 365 products (Office365, Teams, SharePoint). + Help to promote culture of information security within team… more
- Nebraska Public Power District (Norfolk, NE)
- …performs initial problem analysis and resolution for end user issues. Provides end user help services for the District's standard desktop ... tools to meet business requirements. This position is responsible for ensuring that end user computing issues are satisfied by providing timely, innovative, and… more
- Elior North America (Charlotte, NC)
- …accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve ... well as require that the individual give in-person, hands-on help at the desktop level. Ensuring that service...e-mail in a courteous manner. + Document all pertinent end user identification information, including name, department,… more
- Audacy (Philadelphia, PA)
- …support technician is also responsible for receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when ... email) in a timely and accurate fashion, and provide end user assistance where required while following...hardware and software in order to deliver required desktop service levels. + Collaborate with the Infrastructure, Networking and… more
- Tennant Company (Louisville, KY)
- … identify, communicate, and resolve issues. This includes actively resolving escalated end - user help requests within established SLAs. Problem resolution ... safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey...role is to ensure proper computer operation so that end users can accomplish business tasks. They will apply… more
- Deloitte (Portland, OR)
- …SAP support including fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk ticket closure, and ... Material Management (MM) The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and...fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk… more
- Entre Technology Services (Post Falls, ID)
- …Competencies/Skills * Customer Service * Telephone Skills/Etiquette * Computer Troubleshooting * End - User Training * Help Desk / Desktop Support * Issue ... years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and...User Guides * General Office Software * IT Help Desk Software * Operating System Customer Service… more
- Entre Technology Services (Bozeman, MT)
- …escalation resource Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk/Desktop Support * Mobile ... * 3+ years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and medium sized businesses… more
- Deloitte (San Diego, CA)
- …SAP support including fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk ticket closure, and ... SAP support, doing fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk ticket closure, and … more
- Deloitte (Pleasanton, CA)
- …SAP support including fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk ticket closure, and ... Project Systems (PS) The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and...fit/gap analysis, business process mapping, data conversion error troubleshooting, end user support, help desk… more
