- West Technology Group, LLC (Atlanta, GA)
- …Experience selling into areas supporting call centers such as Customer Care, HR, Service/ Help desk and sales. Experience selling into Top companies in the ... on delivering a Customer Experience (CX) outcomes leveraging digital messaging , personalized and predictive self-service and cloud contact center infrastructure… more
- Vectrus (Bangor, WA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the… more
- Quiet Professionals (Madill, OK)
- …Required : TS/SCI Quiet Professionals, LLC is seeking multiple TS/SCI cleared Consolidated Service Desk ( Help Desk ) Technicians to work on a USSOCOM contract ... resolution of desktop/laptop related problems in a 56,000+ customer enterprise . + Troubleshoot research, diagnose, document, and resolve technical...preferred, but not required + 2+ years of IT Help Desk Technician experience is preferred, but… more
- Koniag Government Services (Baltimore, MD)
- **TGS** **Job ID 2390216** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... this function shall have a minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft… more
- Hamline University (St. Paul, MN)
- …use. Assists in support of VoIP phone devices and applications, including desk phones, softphones, and voicemail. Participates in routine inspection, monitoring, and ... and video recording technology). Ensures that relevant point-of-need technology self- help aids are available as appropriate. **Apple Systems Administration** **:**… more
- Vanguard (Malvern, PA)
- …future delighters and shape how we transform the intranet into a day-to-day hub, at your desk or on the go. You will set future direction and strategy for how we ... and a vision for the employee journey of "finding information and getting help ," and work with cross-functional stakeholders who provide help and information… more
- Serco (Herndon, VA)
- …**IT Infrastructure and Modernization Program Manager** to lead strategic enterprise -wide initiatives aimed at enhancing technological capabilities. Your combination ... programs, fostering collaboration, and ensuring the successful delivery of enterprise -wide IT initiatives with large Federal Civilian agency. Successful candidates… more
- Cisco (San Jose, CA)
- …and team leadership of several marketing professionals. * Lead the overall messaging and strategy for the Cisco Collaboration Devices portfolio including Room ... Devices, Desk Devices, Phones, Headsets and other devices. * Assess...customer needs and competitors to build differentiated product positioning, messaging and narratives for targeted market segments and personas.… more
- CACI International (Denver, CO)
- …**Position Responsibilities:** + Monitors and tracks service impacting changes in the Enterprise infrastructure + Works with Service Operations team staff during the ... equipment or software to monitor and track potential impact to the Enterprise + Monitors and analyzes critical incident alerts regarding outages or degradation… more
- Duquesne Light Company (Pittsburgh, PA)
- …and providers, data network, telephony, application and service monitoring, user support/ help desk , servers, storage and related software. The Director ... Overview:** Reporting to the Chief Information Officer, the **Director, Enterprise Technology, Infrastructure, and Operations** will be responsible for overseeing… more
- Jacobs (Warrenton, VA)
- …Tier III voice and video services working in tandem with Network Engineering and Help Desk /Network Operations teams to maintain and resolve all service issues. + ... support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES). The DCIN-TS ES is a DoD provided, TS/SCI,… more
- CACI International (Denver, CO)
- …by providing on-site technical expertise to detect, monitor, and manage Enterprise services. This includes ensuring the timely exchange of situational awareness ... rooms, and communicating ongoing impacts to service operations + Leverages Enterprise Management tools and analytics to correlate service impacts, service… more
- Rock Family of Companies (Detroit, MI)
- …They will perform Microsoft 365 tenant management tasks for an enterprise , including its identities, security, compliance, and supporting technologies. They will ... effective and efficient Tier 1 and Tier 2-level service desk support of all user issues for both cloud-based...security policies, such as data retention. + Support the messaging environment in the Cloud (Microsoft 365). + Manage… more
- Robert Half Technology (Haltom City, TX)
- …configuring systems and applications per defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to hardware and ... software releases and roll-outs, including store migrations * Adhere to defined help desk request- and problem-solving process * Test fixes to ensure problem has… more
- Leidos (Laurel, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... Server 8 Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 Certified Information Systems Security… more
- Belay Technologies (Laurel, MD)
- …Server 8 + Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 + Certified Information Systems ... all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- ABBTECH Professional Resources, Inc. (Fort Meade, MD)
- …training and desk -side support to mission operations staff, executives, and other help desk staff. + Perform training for personnel who monitor the system ... accomplishment. **Responsibilities:** + Day-to-day monitoring of a production Telos Automated Messaging Handling System (AMHS). + system processes and feeds + manage… more
- General Dynamics Information Technology (Mclean, VA)
- …complex networking issues. + Demonstrated experience in a tiered network help desk environment. + Demonstrated experience capturing metrics related ... as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that...are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter.… more
- Bank of America (Charlotte, NC)
- …Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is ... frameworks, etc. that drive end to end automation, trading desk support, and trading. There is a high degree...Linux Operating System internals and Networking. + Experience with messaging systems and APIs (JMS, EMS, AMPS, and ultra-low-latency… more
- Keeper Security, Inc. (Atlanta, GA)
- …management solution integrates seamlessly with any tech stack, preventing breaches, reducing help desk costs, and ensuring compliance. Keeper is trusted by ... in cybersecurity, Keeper's applications serve millions of individuals and thousands of enterprise customers globally. This remote position offers a chance to work… more
