- Dexian - Signature Consultants (Urbandale, IA)
- Job Summary:Dexian is seeking a Escalations Representative 2 - Bilingual Spanish for an opportunity with a client located in Urbandale, ... IA.Responsibilities:Support EscalationsProactively seek ways to improve processesPerform moderately complex transactional or customer support tasksReceive direction from supervisor and escalate non-routine questionsInteract with client personnel on a range of… more
- Robert Half Office Team (Johnston, IA)
- Description Robert Half is hiring for a Customer Support Representative to join John Deere's Enterprise Contact Center! This long-term contracted position works on a ... and concerns to optimize customer satisfaction and retention, nearly all outbound calls are escalations from the Tier 1 support team. There's so much more to share… more
- Microsoft Corporation (Des Moines, IA)
- …within 50 miles of the hub office location. ** **Field Service Representative or Technician/Engineer Management:** + Manage and oversee OFCI Supplier labor ... Teams to align schedules and deliverables. + Manage schedule compliance and escalations from field team to support installation and activities as required to… more
- WM (Des Moines, IA)
- …to best meet business needs. + Responsible for Tier 2 support escalations and issue resolution, supports change management with system information. + Champions ... data and process governance. **III. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. Must live… more
