- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Medford, MA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Bank of America (Boston, MA)
- …to reduce fraud losses + Monitor reports to identify risks/trends + Support fraud projects and initiatives + Lead the partnership with product teams ... forums with internal clients and business partners. **Job Responsibilities:** The Digital Fraud Policy Sr. Strategist will support efforts to identify … more
- Bank of America (Boston, MA)
- …to assess potential fraud risk and create mitigation strategies. Position will support reporting/analysis for the Specialty Fraud Strategies team within the ... Consumer Product Strategy Analyst III - Specialty Fraud Reporting/Analysis Charlotte, North Carolina;Belfast, Maine; Myrtle Beach, South Carolina; Plano, Texas;… more
- Highmark Health (Boston, MA)
- …**JOB SUMMARY** The incumbent is responsible for developing and maintaining an anti- fraud program which includes development and delivery of training and filing of ... Fraud Plans and Reports. The incumbent is responsible for...and abuse cases or special projects. + Provides advisory support as needed to internal and external law enforcement… more
- Wayfair (Boston, MA)
- Wayfair is on the lookout for a Senior Staff Engineer to lead the development of our comprehensive Global Loyalty , Payments, Financing, and Fraud platform, a ... expanding global presence. Our pillars are: Loyalty - Reward our most engaged customer in a personalized manner Financing - Increase purchasing power of our… more
- TD Bank (Boston, MA)
- …framework, reporting, notification and escalation of material and significant events The Senior Group Risk Specialist provides a comprehensive and diverse range of ... in a complex field and knowledge of broader related areas + Senior specialist providing advisory services to executives, business segment leaders and governs… more
- Citizens (Westwood, MA)
- Description The Senior Manager of Non-Financial Risk Management Oversight is responsible for the independent oversight, review and effective challenge and risk ... position constitutes a key component within a team of skilled, engaged and customer -focused colleagues with a broad span of responsibilities. The role will require… more
- M&T Bank (Woburn, MA)
- …outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and ... through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex customer needs. Specializes in our… more
- Bausch + Lomb (Wilmington, MA)
- …improve awareness, visibility and communication on quality initiatives and to support assigned departmental, functional, site, divisional and corporate quality goals ... risk management files and pFMEAs for new processes and process changes. 2. Support validations for new and existing products, processes and equipment. 3. Manage… more
- Highmark Health (Boston, MA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- Bank of America (Boston, MA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Boston, MA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Boston, MA)
- … and non- fraud products supporting adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- RELX INC (Cambridge, MA)
- …for customers and Customer Success team as point of technical expertise + Support customer meetings directly or indirectly + Support internal meetings to ... Maintain project compliance with corporate and public regulations + Maintenance and Support Process Following customer acceptance of initial project, transition… more
- HomeSafe Alliance (Boston, MA)
- …requirements. + Drive innovative technology solutions. + Communicate with senior executive leadership (internally or client) regarding matters of strategic ... with Operations. + Collaborate on business strategy; understand stakeholder and customer needs, and efficiently develop and deliver key technical solutions. +… more
- Beth Israel Lahey Health (Burlington, MA)
- …into allegations of billing fraud or abuse, as necessary. Provides support for projects in which Senior Leadership is involved. 15. Proactively ... Shift:** Day (United States of America) Under the managerial oversight of the Senior Manager, the Revenue Performance Analyst serves as a primary point of contact… more
- Point32Health (Canton, MA)
- …collaboratively with other departments such as Appeals and Grievances, Pharmacy, Customer Relations, the Corporate Compliance (Medicaid) and Privacy Programs, the ... Fraud Waste and Abuse Unit, and the Internal Audit...activities. Report actual and potential risks for non-compliance to senior manager and lead mitigation planning activities. Provide guidance… more
- TD Bank (Burlington, MA)
- …compelling business context and advice; influences and gains alignment across increasingly senior stakeholders + Works autonomously as the lead and guides others ... competitor and market trends + Ability to establish goals and objectives which support the strategic plan + Ability to lead, plan, implement, and evaluate… more
- RELX INC (Cambridge, MA)
- …align messaging, and effectively deliver business reviews and other presentations to customer senior leadership. + Demonstrating proficiency in all aspects of ... a portfolio of complex projects and programs concurrently for key customer accounts. This may involve multiple Project Managers, cross-functional teams, and… more