- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Walmart (Bentonville, AR)
- … fraud effectively. 3. Influence senior leadership to prioritize fraud investigations and allocate necessary resources to support the investigations ... Position Summary What you'll do Job Description: Senior Manager of Fraud Investigations Position...digital tools and ways of working. Deliver for the Customer Customer Focus * Delivers expected business… more
- Experian (Scottsdale, AZ)
- …million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud ... to lend more responsibly, and organizations to prevent identity fraud and crime. We have 20,000 people operating across...better for everyone around the world. Reporting to the Senior Director of Strategy, you'll manage all aspects of… more
- Bank of America (Phoenix, AZ)
- Senior Claims Analyst (Commercial/Small Business Fraud Research & Decision) Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- PNC (Brock, NE)
- …to contribute to the company's success. As a Portfolio Analytics and Strategy Analyst Senior within PNC's Enterprise Fraud organization, you will be based in ... position is on the React Identify team under Enterprise Fraud Organization, with responsibility for identifying and analyzing emerging...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Capital One (Richmond, VA)
- West Creek 6 (12076), United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- SMBC (Phoenix, AZ)
- …on the journey to deliver an exciting concept of evolved banking. **SUMMARY:** The Senior Software engineer, Credit and Fraud risk technology is responsible for ... it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $112,153.00… more
- TD Bank (New York, NY)
- …The Senior Compliance Business Oversight Analyst provides objective guidance, support and advice to assigned portfolio, business or function to promote strong ... provide compliance regulatory guidance and oversight for Deposit Product, Fraud and Retail and will be responsible for the...and discretion in interacting and communicating with staff and senior management of the Bank with respect to significant… more
- TD Bank (Greenville, SC)
- …preparation, reporting as well as informing business requirements on products/processes. The Senior Analyst North American Fraud Analytics applies analytical and ... technical skills leveraging sophisticated tools/detection systems. The Senior Analyst North American Fraud Analytics performs... experience + Accountable for loss targets and the customer experience generated by fraud strategies +… more
- SMBC (Sacramento, CA)
- …IT to identify and implement system enhancements. ** Support & Compliance:** + Provide support to the AVP Fraud Manager as needed. + Ensure compliance with ... DUTIES AND RESPONSIBILITIES** **Team Management:** + Provide leadership and support to a team of 20+ associates involved in...positive and professional demeanor at all times. + Handle customer escalations when needed involving fraud detection… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will ... and processes to ultimately strengthen and reinforce our overall Commercial payment fraud defenses.** **About the Role:** **The Senior Manager of Commercial… more
- Synchrony (Stamford, CT)
- …vendors to align fraud prevention efforts with broader organizational goals. + Support Fraud Operations and support the production of consistent ... that maintain a balance between risk and reward in support of the Consumer Bank portfolio. We're proud to...into final decision. + Analyze and interpret transactional and customer pattern data for behaviors indicative of fraud… more
- SMBC (NC)
- …process to review fraud cases + Improve core metrics related to fraud rate, incidents, charged-off dollars, and customer experience from vintage to vintage; ... it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $119,000.00… more
- Bank of America (Chicago, IL)
- …to reduce fraud losses + Monitor reports to identify risks/trends + Support fraud projects and initiatives + Lead the partnership with product teams ... forums with internal clients and business partners. **Job Responsibilities:** The Digital Fraud Policy Sr. Strategist will support efforts to identify … more
- DISH Network (El Paso, TX)
- …cross-functional teams, including IT, Sales, Product, and Customer Care and Support , to implement fraud prevention measures and solutions + Conduct regular ... areas for improvement + Provide regular reporting and updates to senior management on device fraud trends, incidents, and mitigation efforts + Stay abreast of… more
- City National Bank (Newark, DE)
- ** FRAUD DETECTION SPECIALIST I** **Hybrid Schedule 3 days in office- 2 days remote** **Schedule Tues- Sat 1pm- 10pm EST** **WHAT IS THE OPPORTUNITY?** A Fraud ... in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center… more
- Liberty Latin America (San Juan, PR)
- **What's the role?** The Manager Revenue Assurance & Fraud Management (RAFM) Operations, is responsible for the successful definition, operations, monitoring and ... of relevant revenue and cost risk controls, relevant compliance controls, and fraud prevention controls across all lines of business, products, and customer… more
- Bank of America (Richmond, VA)
- …to assess potential fraud risk and create mitigation strategies. Position will support reporting/analysis for the Specialty Fraud Strategies team within the ... Consumer Product Strategy Analyst III - Specialty Fraud Reporting/Analysis Charlotte, North Carolina;Belfast, Maine; Myrtle Beach, South Carolina; Plano, Texas;… more
- Amazon (Bellevue, WA)
- …packages faster than ever before! At Amazon, we're working to be the most Customer -centric company on earth. One customer experience that we're taking to a ... how we deliver orders. Our goal is to exceed customer expectations by ensuring orders, no matter how large...own boss delivering Amazon packages. Amazon Flex's Compliance and Fraud Prevention team is looking for an experienced Principal… more