- M&T Bank (Buffalo, NY)
- …for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and ... Engage experience, but PureCloud recent experience is required** + Genesys PureCloud experienced with using Architect +...required** + Genesys PureCloud experienced with using Architect + Experience with Microsoft Visio call flow design… more
- Humana (Columbus, OH)
- …focused on continuously improving consumer experiences. + Demonstrated Call Routing - Genesys Architect Flows. + Demonstrated Cloud Platform Experience. + Agile ... deployment using Blackchair management solutions. + Interest and ability to work on call and off hours when needed. **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of… more
- Insight Global (Minneapolis, MN)
- …PureCloud ( Genesys Cloud). -Proven history of developing and delivering architect flows, Scripts and IVR/ACD Attendant scripts. -Experience with agile teams and ... will have extensive experience in developing Cloud Contact Center solutions, particularly with Genesys products such as PureConnect and Genesys Cloud. They will… more
- AAA Mid Atlantic (Wilmington, DE)
- …such as ACD, dialer, call recordings, or WorkForce Management (WFM); Genesys PureCloud's API's; Experience developing and delivering Architect flows, ... Club Alliance, Inc. Location: 1 River Place, Wilmington, DE 19801 Position Title: Senior Genesys Cloud Engineer Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/… more
- Capgemini (Dallas, TX)
- **Job Title: Contact Center AI (CCAI) Presales Solution Architect ** **Job Location: Remote** **Job description:** We are seeking a CCAI Presales Architect to ... and goals. * As a Google Cloud CCAI Presales Architect , you will be helping businesses transform their customer...solutions, such as Google CCAI, Amazon Connect, Twilio Flex, Genesys Cloud, or Khoros. * Must have knowledge of… more
- Red River (Columbus, OH)
- …lifecycles. + Other business duties as assigned **Responsibilities/Functions:** + Design and architect advanced contact center solutions, focusing on Genesys and ... Red River is seeking a Design Architect to join our growing team! This position...Center solutions, with a strong preference for expertise in Genesys and Webex Contact Center. + Demonstrated knowledge of… more
- Ventura County (Ventura, CA)
- Applications Architect /Supervisor - Voice Services Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4440171) Apply Applications Architect ... and integration with other applications and/or platforms. The Applications Architect /Supervisor position is represented by the Service Employees International Union… more
- Sandia National Laboratories (Albuquerque, NM)
- …of national security? Then join our dynamic team as a software Solutions Architect that is building the Digital Engineering Ecosystem of the future for Sandia! ... with the Sandia digital thread technology for ND tools including DOORS, CAMEO, GENESYS , PDMLink, and CREO + Support development of mappings and ontologies for… more
- Concentrix (Columbus, OH)
- …to include providing live product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, ... best talent in the world. \#LI-Onsite Senior Sales Engineer/Solutions Architect experienced solutioning CCaaS solutions that deliver outstanding Customer Experience.… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …Experience operating and querying against MS SQL DB* Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, ... Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing… more
- Mayo Clinic (Rochester, MN)
- …across the Mayo Enterprise. They will act as a senior solution architect assessing the various systems and designing interfaces and integrations. Other desired ... skills and experiences include: + Experience with Avaya, Genesys , Shelf and CallMiner + Demonstrated oral and written communication, organization, problem solving,… more
- MISO Energy (Carmel, IN)
- …synthesize issues. + Experience with modeling tools such as Orbus iServer, Enterprise Architect , IBM Rhapsody, Dassault Cameo, ViTech Genesys , etc. + Experience ... with requirements analysis using tools such as Blueprint, IBM DOORS, etc. + Demonstrated strength at documenting and maintaining artifacts such as functional specifications, concepts of operations, and operational definitions in support of engineering… more