- Northwell Health (Melville, NY)
- …experience, preferred. + PMP or PgMP Certification, preferred. Highly Preferred: + Genesys Contact Center experience Additional Salary Detail** The ... to Portfolio Management and Planning for assigned areas; collaborates with administrative leaders to create, enhance and deliver improved project management… more
- Northwell Health (Melville, NY)
- …experience *3-5 years of relevant experience, required. Preferred: + Collaborate with contact center leadership, stakeholders and other team members to define ... and advancements by monitoring weekly release notes. Communicate changes to contact center leadership and recommend change implementations that maximize… more
- ThermoFisher Scientific (Frederick, MD)
- …make an impact?** You will join our diversified team to design, implement, and optimize contact center applications in Genesys Engage and Genesys Cloud! ... + Collaborate with business partners for requirement gathering, design, develop, and implement Genesys Cloud contact center solution end-to-end + Understand… more
- AAA Mid Atlantic (Wilmington, DE)
- …scripts. Responsible for Voice, Chat, and Email routing. Administer and support PureCloud ( Genesys Cloud) experience with contact center technologies (such ... three (3) years of experience with the following: Administrating and supporting Purecloud ( Genesys Cloud); Experience with contact center technologies, such… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Genesys /Nice Contact Center Support Engineer to join our team. As ... with the design, testing, implementing, and maintenance of the Genesys /Nice and other contact center ...in infrastructure related activities (Upgrades, Patches, Outages etc.). + Administration /Tracking of Genesys and Nice Users, DN's… more
- Intermountain Health (Broomfield, CO)
- …Linux, and Solaris servers along with open source software. **Preferred Qualifications** + Contact Center Experience + Genesys Cloud, Cisco UCCX, Cisco ... and Internet-based services and protocols. + Performs advanced Call Center administration and integration working with all...accessible to all users. If you would like to contact us regarding the accessibility of our website or… more
- Concentrix (Columbus, OH)
- Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our ... product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and... Cloud or NICE CX certification + Knowledge of contact center skills, including ACD, IVR, NLP,… more
- Focus on the Family (Colorado Springs, CO)
- … Genesys , Form Assembly, Melissa Data, etc. Enterprise Applications Administration & Solution Design: + Administers other enterprise applications including ERPs, ... those responsibilities and to demonstrate leadership qualities while doing so. Salesforce Administration : + Knowledge of and ability to work within the breadth of… more
- Travelers Insurance Company (Spokane, WA)
- …the Sr. Consultant, Workforce Management, you will partner closely with the Contact Center /Claim Center /Operations Management Team by forecasting, ... experience in management information, finance, statistical analysis, Workforce Management, Claim or Contact Center . + Advanced knowledge of Microsoft Excel and… more
- MAPFRE Insurance (Webster, MA)
- …Webster, MA, US **Company:** MAPFRE **Job Summary** Must have experience with Genesys , call center experience and excellent interpersonal skills. Provide ... voice and data communication initiatives, and/or operational enhancements. Support administration of voice platforms and communication systems, and associated… more