- Citigroup (Irving, TX)
- …activities of actionable insight-rich MIS. **Responsibilities:** + Ensure that reporting and business intelligence Operational Reports are working, updated timely, ... on projects to implement new functionality and changes to reporting and BI tools - document business requirements, document...subject matter expertise, support and training to the Core Operations teams to enhance their skills and achieve, over… more
- Capgemini (Dallas, TX)
- …ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and reporting /analytics. Good knowledge of Contact Center technologies, including IVR, ACD, ... WFM, CRM integration, chatbots, natural language processing, RPA, and reporting /analytics. * Familiarity with Google CCAI or conversational AI is a plus. * Google… more
- Univision Communications, Inc (Dallas, TX)
- …/ Univision streaming platform in the US, Mexico, and rest of LatAM. Reporting directly to the SVP, Lifecyle Marketing, this leader should be self-driven, creative, ... across the business + Leverage data and tech enabled operations to Implement and scale the tools and mechanisms...robust digital audio footprint. TelevisaUnivision is home to the global streaming services ViX and Blim TV, which altogether… more