- Hilton (Chicago, IL)
- **The DoubleTree by Hilton Hotel Chicago \- Magnificent Mile is looking for a Guest Service Agent to join the team\!** This contemporary, vibrant, and newly ... steps to Michigan Avenue shopping and the sights of Navy Pier\. The Guest Service Agent is a full\-time position + working rotating/flexible shifts, starting… more
- Hilton (Springfield, IL)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Hilton (Chicago, IL)
- The **Embassy Suites by Hilton Chicago Downtown Magnificent Mile** **is searching for a** ** Guest Service Agent ** **to join their front office team\! If you ... it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Part\-Time Guest Service Agent \- Embassy Suites by Hilton Chicago Downtown… more
- Hilton (Evanston, IL)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _FT Guest Service Agent \- Hilton Orrington_ **Location:** _null_ ... A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Mount Vernon, IL)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Compass Group, North America (Chicago, IL)
- …a job but the start of a career where you can flourish. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and ... greet and escort all VIP guests + Ensure the guest was delighted and satisfied during the arrival, throughout...space reservations using an online tool + Assist with guest services and support, including directing guests to the… more
- Compass Group, North America (Evanston, IL)
- Flik Hospitality Group + We are hiring immediately for temporary GUEST SERVICES AGENT positions. + Location: Northwestern University - 2169 Campus Drive, ... holidays are required. More details upon interview. + Requirement: Previous customer service is preferred. *Internal Employee Referral Bonus Available + Pay Range:… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …call or visit the property to inquire about booking. This role requires the Agent to take guest reservations in a professional and courteous manner. ESSENTIAL ... in hospitality, we want to talk to you! Reservations Agent SUMMARY The Reservations Agent serves as...although are not limited to: + Providing excellent customer service to all guests and taking reservations using proper… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is… more
- Marriott (Chicago, IL)
- **Job Number** 24079951 **Job Category** Rooms & Guest Services Operations **Location** W Chicago - City Center, 172 West Adams Street, Chicago, Illinois, United ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- Marriott (Chicago, IL)
- **Job Number** 24069898 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis Chicago, 2121 South Prairie Avenue, Chicago, Illinois, ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- IHG (Chicago, IL)
- …High School diploma /Secondary qualification or equivalent. One year front office/ guest service experience strongly preferred. Proficiency in Opera is ... faxes, etc. + Record guest preferences in the system, as well as service recovery process through tracking systems, such as HotSOS. This may also involve working… more
- Aimbridge Hospitality (Bedford Park, IL)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Sage Hospitality Group (Chicago, IL)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front desk… more
- Sage Hospitality Group (Chicago, IL)
- …Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. This position is all overnight shifts, 11pm - 7:30am. ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front desk… more
- Marriott (Chicago, IL)
- **Job Number** 24085744 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chicago River North, 320 N Dearborn St, Chicago, Illinois, United ... expediting problem payments (eg, problems processing credit card). Follow up with guest regarding satisfaction with guest -related issues. Process all guest… more
- Aimbridge Hospitality (Chicago, IL)
- …a larger than home experience with welcoming helpful and exceptional service while maintaining a clean comfortable and inviting environment. Responsibilities ... experience; or equivalent combination of training and experience. + Previous customer service experience in a hotel or related field preferred. + Requires strong… more
- Marriott (Chicago, IL)
- …for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Aimbridge Hospitality (Bedford Park, IL)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more