- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Aimbridge Hospitality (Herndon, VA)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/317165/hotel-night-auditor- guest - service - agent ... to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency...all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with… more
- Drury Hotels (Glen Allen, VA)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Marriott (Arlington, VA)
- **Job Number** 24054530 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Pentagon City, 1250 S. Hayes Street, Arlington, Virginia, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
- US Marine Corps (Quantico, VA)
- …who keep the organization functioning smoothly and effectively. Responsibilities Accepts guest reservations via telephone and in person, always adhering to ... and checks out guests, assigns rooms, issues and controls keys, presents guest folios, collects payments, maintains records using the property management system.… more
- BBL Hospitality (Norfolk, VA)
- Front Desk Agent Job Details Job Location Springhill Suites ODU - Norfolk, VA Position Type Part Time Salary Range $14.00 - $16.00 Hourly Job Shift Any Job Category ... to Full-Time associates + Associate Travel Program Discounts Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in… more
- Love's Travel Stops & Country Stores (South Hill, VA)
- …**_Where People are the Heart of Our Success_** ** ** **Hotel Hospitality Agent ** Hospitality Agents maintain and promote excellence in hospitality and customer ... service at all times; welcoming and serving guests in...local area and other general product knowledge and answer guest questions and inquiries. + Input and retrieve information… more
- IHG (Arlington, VA)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big ... The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Omni Hotels (Charlottesville, VA)
- …desk experience is strongly preferred *Previous cashiering experience is preferred*Previous guest relations/customer service training is preferred End of Job ... of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space....providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the… more
- Aimbridge Hospitality (South Hill, VA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Aimbridge Hospitality (Alexandria, VA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Sage Hospitality Group (Alexandria, VA)
- …touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and ... telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in… more
- Marriott (Mclean, VA)
- …Information** Overnight Shift **Job Number** 24050639 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons ... N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins by confirming reservations, assigning room, and issuing and… more
- Omni Hotels (Hot Springs, VA)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... scheduled. + Upsell and have product knowledge to assist guest + Any other reasonable task as requested by...management Qualifications + Must have strong and excellent customer service skills + Flexible schedule to include evenings, weekends… more
- Aimbridge Hospitality (Manassas, VA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Omni Hotels (Richmond, VA)
- …guests, as well as the hotel, in order to ensure pleasurable accommodations. The Guest Services Agent assists guests with transporting their luggage to and from ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...+ To be conversant with all hotel promotional programs ( guest related) + Answer Bellman phone + Call taxis… more
- Aimbridge Hospitality (Alexandria, VA)
- …Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided. ... (create routing profiles deposit policies cancellation policies etc.). + Process travel agent commissions. + Act as liaison between group and central reservations. +… more