- IHG (Santa Monica, CA)
- …Summary:** As a Guest Experience Manager , you will elevate guest relations. Deliver impeccable, anticipatory service while acting as our established ... day is different, but you will mostly: + Promote Regent 's service philosophy and style through our...+ Minimum of 2 years of experience in a guest services leadership role, preferably in a… more
- IHG (Santa Monica, CA)
- …of the Front Office and Guest Experience departments, ensuring exceptional guest service , maximizing revenue opportunities, and maintaining a harmonious work ... guest experience that is unique and brings the Regent brand to life. **A little bit about your...to handle multiple priorities effectively. + Excellent communication and guest service skills, with fluency in written… more
- IHG (Santa Monica, CA)
- …towards, guest and co-workers. + Anticipate guest 's needs and adhere to Regent standards for guest service , including FORBES 5 Star Standards. + ... Diffuse guest challenges and communicates guest problems or complaints to the Spa ...in compliance with Hotel/Resort standards and 5 Star criteria. Guest service is expected to exceed and… more
- IHG (Santa Monica, CA)
- …our guests expect. Your responsibilities will include leading the overnight team and managing guest services . **A little bit about your day:** Reporting to the ... day is different, but you will mostly: + Promote Regent 's service philosophy and style through our...and departure experience, focusing on attention to detail and guest satisfaction. + Ensure personalized and anticipatory service… more
- IHG (Santa Monica, CA)
- …commit themselves to fostering an environment of excellence in food, wine and service . The ideal candidate will graciously address guest concerns, provide menu ... & drinks, describe the dishes, recommend wine selections, oversee service staff, monitor guest satisfaction, and maintain...but you'll mostly: + Promote the Restaurant Group and Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- …Director of Housekeeping, every day is different, but you'll mostly: + Promote Regent 's service philosophy and style through our people attributes. + Maintain ... **About Us:** Regent Santa Monica Beach-an IHG Hotels & Resorts...Monica Beach will be responsible for providing exceptional tailoring services to our colleagues and guests, ensuring that their… more
- IHG (Santa Monica, CA)
- …+ Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Knowledgeable on all pool and resort's programming. + ... a high-end artisanal marketplace. **Job Summary:** The Seasonal Pool Manager is responsible for overseeing all aspects of the...every day is different, but you'll mostly: + Promote Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- …and interpersonal skills, with a friendly and professional demeanor. + Exceptional customer service skills, with the ability to anticipate guest needs and ... **About us:** Regent Santa Monica Beach-an IHG Hotels & Resorts...little bit about your day:** Reporting to the Reservations Manager , every day is different, but you'll mostly: +… more
- IHG (Santa Monica, CA)
- …and receipts according to accounting policies. + Fill in as needed to uphold guest service standards and operational efficiency. + Participate in daily and ... as a high-end artisanal marketplace. **Job Summary:** The Restaurant Manager will train and assist staff in the operations...but you'll mostly: + Promote the Restaurant Group and Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- **About us:** Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica as the first destination in the Americas. Poised to open in ... 2024, Regent Santa Monica Beach will usher in a new...the luxury Resort spa, ranging from budgeting, financial and service level performance, service programs, and day-to-day… more
- IHG (Santa Monica, CA)
- …Uphold guest service standards, including Forbes Five-Star Standards. + Report guest challenges to the Spa Manager on Duty. + Ensure safety, sanitation, ... with comprehensive and professional guidance regarding spa procedures and services , as well as booking all spa treatments, retail...day is different, but you will mostly: + Promote Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- …Director of Housekeeping, every day is different, but you will mostly: + Promote Regent 's service philosophy and style through our people attributes. + Maintain ... **About Us:** Regent Santa Monica Beach-an IHG Hotels & Resorts...responsibilities to maintain the highest standards of cleanliness and service . **A little bit about your day:** Reporting to… more
- IHG (Santa Monica, CA)
- …activities in a retail store, including facilitating purchases and providing exceptional guest service . The ideal candidate will possess strong interpersonal ... objectives in sales, costs, colleague retention, communication and awareness, guest service and satisfaction, and compliance. **A...every day is different, but you'll mostly: + Promote Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- …Conduct spa facility tours and cooperate with guests and coworkers. + Uphold guest service standards, including Forbes Five-Star Standards. + Assist in arranging ... the Director of Spa, every day is different, but you will mostly: + Promote Regent 's service philosophy and style through our people attributes. + Understand and… more
- IHG (Santa Monica, CA)
- …+ Meet guest service standards, including Forbes Five-Star Standards. + Report guest issues to Spa Manager on Duty. + Engage in daily client outreach, ... service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest...day is different, but you will mostly: + Promote Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- …with guests and colleagues, anticipating needs and upholding service standards. + Report guest issues to the Spa Manager on Duty. + Conduct daily client ... service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest...day is different, but you will mostly: + Promote Regent 's service philosophy and style through our… more
- IHG (Santa Monica, CA)
- **About us:** Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort ... deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable...to join our team as an on-property Group Sales Manager . The ideal candidate will possess a robust background… more
- IHG (Santa Monica, CA)
- **About Us:** Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort ... beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences,… more