- Westat (Rockville, MD)
- **26704BR** **Job Title:** Sr. Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking a technical Sr. Help Desk ... office, with the ability to coordinate activities and manage help desk agents across multiple projects that...via phone, email, and voice mail. The Sr. Helpdesk Agent should remain calm and patient under pressure and… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- IHG (Fort George G Meade, MD)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Washington, DC)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Washington, DC)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- Aimbridge Hospitality (Hanover, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/325272/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- Hilton (Baltimore, MD)
- …_id=GMB\-AMER\-HH\-BWICCHH&y _source=1 _MTIyMDg5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking a full\-time Guest Service Agent to join their front desk team\! ... to Baltimore Convention Center via skywalk\!As a Guest Service Agent , you would be responsible for greeting and registering...candidates for this position will have previous hotel front desk experience \(ideally at a property of comparable size… more
- General Dynamics Information Technology (Washington, DC)
- …operational issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- TEKsystems (Halethorpe, MD)
- …a large healthcare customer. Out team is looking to add another Service Desk Agent to the existing team. Daily responsibilities include logging, tracking ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average… more
- Compass Group, North America (Baltimore, MD)
- Eurest + We are hiring immediately for a GUEST SERVICES AGENT position. + Location: T Rowe Price - 100 E Pratt St, Baltimore, MD 21202. Note: online applications ... rates may apply. Text STOP to opt out or HELP for help . Terms and conditions: http://olivia.paradox.ai/moSkg...Maintains adequate supplies and functional equipment at the Front Desk . + Performs any special assignment deemed by the… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …all Aimbridge Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/323078/front- desk -supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/323602/front- desk -lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help ... new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing outstanding… more
- TEKsystems (Owings Mills, MD)
- …overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical ... potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk...There is No Quota regarding number of calls an agent must take, they are more focused on the… more
- TEKsystems (Owings Mills, MD)
- …increases in overall call volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical ... potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk...There is No Quota regarding number of calls an agent must take, they are more focused on the… more
- Aimbridge Hospitality (Linthicum Heights, MD)
- …the day's work (ie movie revenue telephone postings valet laundry server's and desk agent 's paperwork etc.). + Maintain cashiering responsibilities as per Front ... and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include:… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …are responsive and adaptable to evolving business needs. + Oversee outsourced and internal help desk function. Manage to ensure high staff satisfaction and quick ... member engagement, and revenue. + Serve as a change agent to drive fast adoption of new technology to...resolution of help desk service tickets. + Perform other… more
- Aimbridge Hospitality (Washington, DC)
- …report dates are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Maintains a professional working relationship and promote ... techniques are maintained. + Greets and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality SOP's. + Ensures implementation of all… more
- Steampunk (Mclean, VA)
- …(SOPs), "As Is" documentation, Installation Instructions and any other required O&M and help desk documentation as required + Work with Infrastructure and ... with rapidly changing priorities **About** **steampunk** Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking to clients… more
- Marriott (Arlington, VA)
- **Additional Information** Front Desk Agent **Job Number** 24042694 **Job Category** Rooms & Guest Services Operations **Location** Crystal Gateway Marriott, ... all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,… more