- TEKsystems (Owings Mills, MD)
- …overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical ... Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary.… more
- TEKsystems (Owings Mills, MD)
- …increases in overall call volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical ... Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary.… more