- Robert Half Technology (Braintree, MA)
- Description There is an opening for a Help Desk Analyst through Robert Half. As a Help Desk Analyst , you will be a creative problem solver who ... enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have… more
- Robert Half Technology (Beverly, MA)
- …at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active ... a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help … more
- Robert Half Technology (Andover, MA)
- Description The Level 1 Help Desk Technician is responsible for handling first level support of service requests in a first-class professional manor. This ... technical difficulties with hardware, software, and telephony. * Follow standard help desk procedures. * Document and communicate all issues from within the… more
- Marriott (Boston, MA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- KBR (Cambridge, MA)
- …to obtain a public trust clearance Essential Job function + Lead member of the help desk support for the FAA Safety Assurance System (SAS) application + Point ... Title: Technical Support Analyst (Remote) Technical Support Analyst KBR,...system, providing third-tier support to the FAA National Service Desk (NSD). + Provide resolution to user account issues… more
- Public Consulting Group (Boston, MA)
- …Solutions (FSS) Center of Excellence (COE) within Health is seeking a Sr. Operations Analyst for the Shared Solutions Group (SSG). The Sr. Operations Analyst ... goal is to achieve rigor into SSG's operational processes. The Sr. Operations Analyst will assist and contribute to establishing quality control standards to ensure… more
- State of Massachusetts (Chelsea, MA)
- …translating business needs into technical specifications. * Lead user support efforts, resolving help desk tickets, and responding promptly to user requests. * ... databank on local finances. *About the Role:*We are seeking a dynamic Data Analyst to join our team, focusing on our internal software applications. The ideal… more
- Serco (Boston, MA)
- …sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction ... with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, Serco is… more
- The MITRE Corporation (Bedford, MA)
- …solutions or alternate methods to meet requirements. + Act as a Level 1-2 help desk to functional user teams and assist in troubleshooting user inquiries/issues ... related to all Workday functions. + Document processes and system configurations. + Write reports and build dashboards as needed. + Other responsibilities as needed. Basic Qualifications: + Requires a minimum of 5 years of related experience with a bachelor's… more
- Marriott (Boston, MA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more
- Ford Motor Company (Boston, MA)
- …is responsible for improving the processes, tools, and analytics available to help drive sales, marketing, and support teams today, while creating new processes ... showing performance against targets while providing analysis and insight + Help drive accurate forecasting, develop methodologies, and best practices through… more
- The LEGO Group (Boston, MA)
- …3 days a week)** **Core Responsibilities** + Analyze LEGO Education Performance to help steer the business on Strategic & Tactical Decisions + Partner with other ... similar background. + 3 - 5 year experience in Analyst type roles, having proven strong business partnership with...completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication… more
- Novo Nordisk (Lexington, MA)
- …and apply knowledge in troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience includes: + Experience ... in a biotechnology, life sciences, or clinical IT systems analyst or computer programmer role + Experience with IT structures in a laboratory-based setting and… more