- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... problem resolution. Supports and maintains enterprise mobile computing standards, policies, and implementation practices. Serves as the focal point for application development and infrastructure sustainment teams to resolve technical issues with new or… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use ... the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone,… more
- CACI International (Reston, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become ... providing customer support and troubleshooting is beneficial. * Familiarity with help desk software, databases and remote control is desired. * Strong… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category ... computer and mathematical occupations + reference1049810 job details job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals.… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... and may possess a security clearance. + Functional Responsibility: Business Integration Analyst (3)s apply their strong analytical and technical skills to assist in… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... tasks throughout the week. **Your future duties and responsibilities:** Help Desk Analysts I provide the first...product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as well as… more
- CAI (Annapolis, MD)
- …**Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support while ... area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning, integrating,… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid (Hybrid) Job...will provide mid-level support for an Information Technology (IT) Help Desk which receives and resolves 15,000 ... tickets monthly through the Service Now service management software. The IT Help Desk supports a 12,000+ user community within the Department of Homeland… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... 3. Connection issues + Software installations + VPN support Skills: Help desk , Customer service, Technical support, Service desk , Troubleshooting, Office… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Connection issues Work Schedule: M-F 10am-7pm and M-F 1pm-10pm Skills: Help desk , Customer service, Technical support, Service desk , Troubleshooting, Office… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... (Or any type of ticket tracking) + High volume experience + Help desk experience not just hardware experience About TEKsystems: We're partners in transformation.… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more