- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... role opening working with the Department of Energy! The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment… more
- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... problem resolution. Supports and maintains enterprise mobile computing standards, policies, and implementation practices. Serves as the focal point for application development and infrastructure sustainment teams to resolve technical issues with new or… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more
- Robert Half Technology (Leesburg, VA)
- Description You might be the Help Desk Analyst Robert Half is looking for! Apply for this position today if you have a can-do attitude and are looking to be ... by focusing on restoring service to the end users. It is also required for this Help Desk Analyst position to know how the role relates to IT projects and IT… more
- CACI International (Reston, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category ... computer and mathematical occupations + reference1049810 job details job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals.… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... and may possess a security clearance. + Functional Responsibility: Business Integration Analyst (3)s apply their strong analytical and technical skills to assist in… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... tasks throughout the week. **Your future duties and responsibilities:** Help Desk Analysts I provide the first...product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as well as… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- CACI International (Chantilly, VA)
- …resources Preferred Certifications: + CompTia A+ CompTia Security + CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can ... phone You'll Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- CACI International (Ashburn, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... lieu of degree) + 5 or more years of Help Desk or related technical experience +...to Have:** + Experience or education with information systems analyst or business analyst work. + Experience… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- Marriott (Bethesda, MD)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides...customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as… more
- Federal Reserve Bank (Washington, DC)
- …used to process analog and electronic records; triaging and supporting resolution of IT/ Help Desk issues related to Records Program IT systems; providing testing ... Records & Information Management Analyst - Office of the Secretary - R024443 Primary...the reorganization of records collections, as necessary, and may help analyze records to determine necessary metadata to facilitate… more